National Network Operations Lead

New Zealand Post Group; Howick; On-site; NZD 180,000 - 280,000; Full time

Benefits offered by this job

Free onsite secure parking

Holiday home accommodation discounts

Discounted health insurance plans

Retail shopping discounts

Employee Assistance programme

Job summary

New Zealand Post Group is seeking a Senior Director to lead the National Network Operations team in Auckland. You will drive safety, reliability, and efficiency across road and air networks, shaping performance and coordinating with stakeholders to deliver continuous improvement.

You will oversee end-to-end network operations, including Day of Operations, Regional Road Operations Managers, and the Transport budgets, while coaching leaders to maintain high performance in a fast-paced environment.

Qualifications

• Proven leadership experience in fast-paced, operational environments.
• Ability to stay composed and make sound decisions during disruptions or major incidents.
• Energy, resilience and adaptability to thrive in challenging environments.

Responsibilities

• Lead the operational performance of road and air transport networks, with a strong focus on safety, compliance, and regulatory assurance.
• Drive improvement in performance and cost by working with Scheduling and Design teams to identify, shape and implement opportunities.
• Lead the leader of the day-to-day network operations, be part of the incident management team, and act as back-up incident controller for all Priority 1 events.
• Provide strong people leadership by coaching, guiding, and mentoring teams to deliver consistently high performance.
• Hold accountability for the National Road and Air Network Transport budget.
• Lead and support Regional Road Operations Managers, building strong partnerships with contractors to deliver a high-performing road network.
• Balance multiple priorities in a fast-paced environment, bringing calm, clarity, and direction when it matters most.

Skills

Leadership

People management

Decision making under pressure

Operational leadership

Budget management

Incident management

Strategic thinking

Cross-functional collaboration

Job description

New Zealand Post Group is seeking a Senior Director to lead the National Network Operations team in Auckland. You will drive safety, reliability, and efficiency across road and air networks, shaping performance and coordinating with stakeholders to deliver continuous improvement.

You will oversee end-to-end network operations, including Day of Operations, Regional Road Operations Managers, and the Transport budgets, while coaching leaders to maintain high performance in a fast-paced environment.