National Account Manager

Lindt & Sprüngli Group; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Birthday leave

Job summary

Lindt & Sprüngli Group in Auckland, New Zealand is seeking a National Account Manager to lead strategic engagement with Foodstuffs NZ and other key retailers. You will shape trade spend, pricing, and promotions, and partner cross-functionally to deliver superior shelf presence and profitable growth.

You bring FMCG national account experience, strong negotiation skills, and a collaborative mindset to drive category growth and long-term customer partnerships.

Qualifications

• FMCG key account management experience in NZ grocery.
• Strong customer focus and collaborative approach.
• Ability to formulate and implement strategic plans.
• Strong commercial acumen with experience managing customer P&Ls, trade investments, forecasts and financial reporting.

Responsibilities

• Develop & implement Foodstuffs customer strategy to achieve Lindt’s targets (NTS, GP trade spend, distribution, market share).
• Manage trade spend within agreed plan while considering customer margins.
• Shape pricing and promotions using insights to maximize ROI.
• Lead category reviews, joint business planning and new product presentations.
• Collaborate cross-functionally with Category, Marketing, Finance, Demand Planning and Supply Chain.
• Identify and secure new growth opportunities across the Foodstuffs network.

Skills

Key account management

FMCG experience

Customer focus

Negotiation skills

Presentation skills

Strategic thinking

Education

Bachelor's degree in Business/Marketing

Job description

## National Account ManagerApply: Auckland, New Zealand: Full time: Posted Today: End Date: 27 November 2026 (29 days left to apply): JR104177At Lindt ‘We Enchant the World with Chocolate’ and this is an amazing opportunity for the right individual to join us and become part of our high performing team.Our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.With teams of passionate employees, we're always on the lookout for fresh ideas and innovative thinking. We encourage our team to recognise opportunities, get creative, and build strong relationships to Enchant the World with Chocolate.***About the role:***· Develop & implement Foodstuffs customer strategy to achieve Lindt’s business targets & objectives, i.e. NTS, GP trade spend, distribution, market share etc.· Management of trade spend within the parameters of the agreed annual customer trade spend plan whilst recognizing customer margin requirements.· Shape pricing and promotional strategy using customer, category and financial insights to maximise sustainable return on investment.· Lead category reviews, joint business planning, performance reviews and new product presentations that strengthen the customer partnership and unlock growth.· Lead cross-functional customer planning with Category, Marketing, Finance, Demand Planning and Supply Chain to align priorities and deliver excellent execution.· Identify and secure new growth opportunities across the Foodstuffs network, including distribution, range, seasonal programmes and emerging channels.· Build strong customer partnerships that support long-term growth.***About You:***· Demonstrated FMCG key account management experience in New Zealand grocery, ideally with Foodstuffs at national level.· Exceptional customer focus and a collaborative approach to partnering with the customer· Ability to formulate, articulate and implement strategic plans· Strong commercial acumen, with experience managing customer P&Ls, trade investment, forecasts and financial reporting, and translating data into clear customer actions.· Outstanding negotiation and influencing skills, along with a confident and persuasive presentation style· A degree in Business, Marketing or related field· Established relationships within the New Zealand grocery sector and a practical understanding of Foodstuffs’ cooperative structure, decision-making and route to market will be highly regarded.***What we can offer you:***· An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes· An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently· A genuine commitment to wellbeing, flexibility and a sustainable work-life balance.· A paid day off on your birthday!Are you ready to *Enchant the World with Chocolate?* **We'd love to get to know you!**