Multi-Site Campus Facilities & Operations Leader

Aotearoa New Zealand Association of Social Workers; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Auckland Institute of Studies (AIS) and UP International College (UPIC) are seeking a Facilities & Operations Manager to oversee day-to-day campus operations across AIS and UPIC in Auckland. You will lead a multi-site team to maintain facilities, safety, and service standards.

Reporting to the Operations Director, you will manage budgets, contracts, and compliance, coordinate safety for science labs, and drive practical improvements to support student wellbeing and learning outcomes.

Qualifications

• Experience in facilities management, site operations or a relevant health and safety leadership role.
• Experience leading and developing teams, ideally across multiple locations.
• Working knowledge of New Zealand health and safety requirements, building compliance and fire safety processes.
• Experience managing contractors, suppliers, operational budgets and capital expenditure.
• Sound judgement in risk assessment, incident management and emergency response.
• Clear communication skills and confidence working with staff, regulators and senior leaders.
• Cultural awareness and understanding of care considerations for diverse student communities.
• A relevant tertiary qualification in facilities management, health and safety, property, engineering, business or related field, or equivalent experience.

Responsibilities

• Lead, coach and develop Campus Operations Coordinators, setting clear priorities and consistent service standards.
• Oversee facilities maintenance, repairs and improvement projects, ensuring campuses are well presented and operationally ready.
• Manage facilities budgets, capital expenditure planning, procurement and invoice approvals.
• Manage relationships with landlords, contractors and suppliers, including negotiating agreements and monitoring performance.
• Maintain building compliance and fire safety processes, including Building Warrants of Fitness, compliance schedules and evacuation arrangements.
• Lead health and safety risk management, audits, incident investigations and corrective actions.
• Maintain emergency preparedness and business continuity plans, supported by training, inductions and regular rehearsals.
• Oversee security and access systems, maintain accurate records, and report on facilities performance, risks and compliance.
• Coordinate facility-level safety for UPIC’s Auckland science laboratories, working with specialist staff on storage, access, signage and emergency arrangements.
• Support smooth day-to-day campus services, including reception, administrative support and operational readiness for orientations and events.

Skills

Facilities management

Team leadership

Budget management

Health and safety

Contractor management

Risk assessment

Communication

Diversity & inclusion

Education

Relevant tertiary qualification in FM / H&S / engineering

Job description

Auckland Institute of Studies (AIS) and UP International College (UPIC) are seeking a Facilities & Operations Manager to oversee day-to-day campus operations across AIS and UPIC in Auckland. You will lead a multi-site team to maintain facilities, safety, and service standards.

Reporting to the Operations Director, you will manage budgets, contracts, and compliance, coordinate safety for science labs, and drive practical improvements to support student wellbeing and learning outcomes.