Medical Scheduler - Administration Support

Te Whatu Ora - Health New Zealand; Tauranga; On-site; NZD 55,000 - 65,000; Full time

Benefits offered by this job

Onsite gym subsidy

Wellbeing programme

Discounted goods

Job summary

Te Whatu Ora - Health New Zealand is seeking a capable Medical Scheduler to join the Administration Support team at Tauranga Hospital. The role focuses on scheduling patients for procedures and appointments in line with Ministry of Health requirements.

You will support the Medical Scheduling Team across tasks, demonstrate excellent customer service, and collaborate with stakeholders across Hauora a Toi Bay of Plenty. Monday to Wednesday, 8:00–4:30.

Qualifications

• Minimum 3 years of administrative experience.
• Comprehensive knowledge of patient information systems.
• Excellent administrative and organisational skills.
• Strong attention to detail and accuracy.
• Proactive problemsolving with a collaborative approach.

Responsibilities

• Schedule patients for procedures and appointments at Tauranga Hospital.
• Provide support across the Medical Scheduling Team as required.
• Maintain high levels of customer service and effective communication.

Skills

Administrative experience

Attention to detail

Problem solving

Team collaboration

Tools

Patient information systems

Job description

Medical Scheduler - Administration Support

• Subsidised onsite hospital gym + Wellbeing programme + Discounted goods

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity available for an exceptional administrator to join the Medical Scheduling Team, based at Tauranga Hospital.

The main purpose of this position is to schedule patients appropriately for procedures and appointments at Tauranga Hospital in line with the Ministry of Health requirements.

This role requires

• Excellent administrative and organisational skills
• Strong attention to detail and accuracy
• A proactive approach to problem solving, with the ability to think outside the box
• A high level of flexibility, as you will provide support across the Medical Scheduling Team as required
• Youll be an important part of a close knit team, working collaboratively with colleagues and a range of stakeholders across Hauora a Toi Bay of Plenty.

This position will be Monday to Wednesday, working from 8:00 to 4:30pm.

To be successful in this position you will have the ability to work to a high level and provide excellent customer service. You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills.

We are looking for someone with a minimum of 3 years demonstrated experience in an administrative position. You will have comprehensive knowledge of patient information systems and have a high level of detail and organisational skills.

About the Location

Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne.

We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.

Click here to learn more about living and working in the Bay of Plenty.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

29 October 2026

Job details

Job Reference:

Job Reference: TAU03146

Location:

North Island - Bay of Plenty - Tauranga

Job type:

Expertise:

Non-clinical - Administration - Administration