Masters Student Achievement Lead

Yoobee Colleges; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative academic environment

Support postgraduate learners

Job summary

Yoobee Colleges in Auckland is seeking a passionate Team Leader – Student Achievement to lead the student achievement and pastoral support function across our Masters portfolio. You will lead Teaching Assistants and a growing Student Success team, shaping engagement, wellbeing, retention, progression and achievement.

You’ll drive data-informed decision making, coordinate cross-functional partnerships, and develop initiatives that improve the learner experience.

Qualifications

• Engaging and capable people leader who can balance hands-on leadership with a broader view of how a student achievement function can grow and improve.
• Set clear expectations, develop capability and create accountability while building a positive, collaborative team environment.
• comfortable staying connected to the day-to-day student experience while also looking at the bigger picture using data, trends and feedback.
• Able to partner across academic and operational teams and influence a student-centred approach beyond the immediate team.
• Experience in tertiary education, student support or learner success is valuable but not essential.

Responsibilities

• Lead, coach and develop Teaching Assistants and Student Success Advisors to build a high-performing team.
• Drive team performance, development and accountability to achieve strong student outcomes.
• Lead ongoing development of the Student Achievement function, including systems, processes and frameworks.
• Coordinate student support, interventions and achievement initiatives with the Team Leader – Masters.
• Monitor and report on attendance, engagement, retention, progression and completion metrics.
• Identify at-risk students and implement timely intervention plans.
• Use data and insights to spot trends, risks and opportunities for improvement.
• Champion student-centred practice and an inclusive learner experience.

Skills

People leadership

Data-driven decisions

Stakeholder management

Education administration

Team coaching

Education

Tertiary qualification or equivalent

Job description

Yoobee Colleges in Auckland is seeking a passionate Team Leader – Student Achievement to lead the student achievement and pastoral support function across our Masters portfolio. You will lead Teaching Assistants and a growing Student Success team, shaping engagement, wellbeing, retention, progression and achievement.

You’ll drive data-informed decision making, coordinate cross-functional partnerships, and develop initiatives that improve the learner experience.