Market Fulfilment Specialist

Bluecurrent; Wellington; On-site; NZD 52,000 - 70,000; Full time

Job summary

Bluecurrent in Wellington is seeking a Market Fulfilment Specialist to join our fast-paced team. The role focuses on administering market transactions, supporting customers with queries, and ensuring timely, accurate processing that keeps our Australian operations running smoothly.

You should be organised, customer-focused, and collaborative, with experience in administration or customer service and a proactive mindset.

Qualifications

• Experience in administration or customer service.
• Strong written and verbal communication.
• High attention to detail and accuracy.
• Excellent time management and organisation.
• Collaborative mindset and proactive attitude.

Responsibilities

• Process tasks and market transactions accurately and on time.
• Provide clear, timely support to customers with queries.
• Maintain workflows with deadlines and balanced priorities.
• Keep records and documentation to a high standard.
• Build strong relationships across teams to resolve issues.
• Identify opportunities to improve processes and reduce risk.

Skills

Administration

Customer service

Communication

Time management

Attention to detail

Job description

Bring your ideas, help shape what’s next

Bluecurrent is helping shape the energy future of New Zealand and Australia, using smart technology to support better energy decisions for businesses and communities.

People are at the heart of everything we do. We offer a supportive, inclusive workplace with great benefits, opportunities to grow, and a genuine commitment to sustainability.

Join us and be part of a team that collaborates, innovates, and delivers every day.

About the role

Please note the internal title isMarket Fulfilment Specialist

We have an exciting opportunity for someone with a strong administration and customer service background to join our innovative and delivery-focused team as a Market Fulfilment Specialist, supporting our Australian business.

In this role, you’ll manage processes and market transactions, support customers with queries, and work closely with teams to ensure requests are handled accurately and on time in a fast-paced environment. You will play a key role in delivering efficient, high-quality outcomes that support our Australian market operations.

Key responsibilities include:

• Process tasks and market transactions accurately and on time.
• Customers receive clear, timely, and effective support with queries.
• Workflows are well managed, with deadlines met and priorities effectively balanced.
• Records and documentation are maintained to a high standard, supporting accuracy and compliance.
• You build strong relationships across the team, collaborating effectively to resolve issues and improve outcomes.
• You proactively identify opportunities to improve processes, transactions, and risks.

What we’re looking for

We’re looking for someone who is organised, customer-focused, and enjoys working as part of a team.

You’ll ideally bring:

• Experience in administration, customer service, or a similar role
• Strong communication skills, both written and verbal
• High attention to detail and accuracy
• Good time management and organisational skills
• A proactive mindset and willingness to learn and improve processes
• A collaborative approach and ability to work well with others
• Energy Market Knowledge: Familiarity with the operations of the energy market, such as its regulatory environment and transaction processes, is preferred but not required.

Ready to grow your career and help deliver excellence for customers?

If you require assistance or accessibility support from us during the application and selection process, please call us on [phone].