Mandarin Speaking Host - Glowworm Caves

RealNZ; Te Anau; Presencial; NZD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bring a friend along to experience for

Free or discounted experiences

Descripción de la vacante

RealNZ is seeking a Mandarin Speaking Host for the Te Anau Glowworm Caves tours. You will warmly welcome Mandarin-speaking guests, provide engaging commentary, and guide them through the caves with safety and hospitality in mind.

You will escort guests, explain points of interest with enthusiasm, maintain cleanliness, and uphold food safety standards while supporting team safety and guest satisfaction. This is a full-time role with guaranteed hours at RealNZ.

Formación

• Fluent in Mandarin (and/or Cantonese) and English.
• Excellent communication and interpersonal skills.
• Strong customer service focus and attention to detail.
• Commitment to health and safety.
• Tourism industry knowledge is preferred.

Responsabilidades

• Provide warm, friendly hosting and commentary in Mandarin (and/or Cantonese).
• Escort guests and explain points of interest with accuracy and enthusiasm.
• Maintain clean and well-presented public and service areas.
• Uphold food safety and hygiene standards.
• Support vessel, passenger, and staff safety at all times.
• Contribute to a positive team culture and guest satisfaction.

Conocimientos

Mandarin fluency

English proficiency

Customer service

Descripción del empleo

Are you passionate about sharing the magic of nature with others? Do you speak fluent Mandarin and love creating unforgettable guest experiences? Join us at RealNZ as a Mandarin Speaking Host for our iconic Te Anau Glowworm Caves tours!

As a Mandarin Speaking Host, you'll be the welcoming face for our Chinese-speaking guests, guiding them through the enchanting Glowworm Caves experience. You'll deliver engaging commentary, ensure guest safety and comfort, and uphold high standards of hospitality.

What will you be doing?

• Provide warm, friendly hosting and commentary in Mandarin (and/or Cantonese)
• Escort guests and explain points of interest with accuracy and enthusiasm
• Maintain clean and well-presented public and service areas
• Uphold food safety and hygiene standards
• Support vessel, passenger, and staff safety at all times
• Contribute to a positive team culture and guest satisfaction

What are we looking for?

• Fluent in spoken Mandarin (and/or Cantonese) and English
• Excellent communication and interpersonal skills
• Strong customer service focus and attention to detail
• Commitment to health and safety
• Tourism industry knowledge is preferred

What do you get from this?

• Full time work with guaranteed hours
• Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore Rakiura, raft the Shotover and Kawarau rivers, cruise Milford and Doubtful Sound, and dine at Walter Peak. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!

Real people, real places, real experiences. Welcome to Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.

Company RealNZ

Closes on 16 Nov 2026 17:00

Location(s) Te Anau

Expertise Nature Guides - Glowworm Caves

Job level(s) Entry/graduate, Experienced

Work type(s) Fixed Term - Full Time, Fixed Term - Part Time