Cave Tour Guide

Tourism Holdings Pty; Waitomo Caves; On-site; NZD 30,000 - 39,000; Part time

Job summary

Tourism Holdings Pty is seeking a enthusiastic Cave Tour Guide for Waitomo Glowworm Cave and Aranui Cave on a fixed term part-time basis. You will lead engaging, safe tours and help visitors connect with New Zealand’s iconic subterranean world.

You will contribute to sustainability initiatives, support cave maintenance, and bring energy, strong presentation and a welcoming, culturally respectful approach to guests from diverse backgrounds.

Qualifications

• Experience as a Cave Guide or in Customer Service
• Certificate in Tourism (advantageous)
• Minimum NCEA Level 2
• Current driver\'s license
• First Aid qualification (Level 1) (advantageous)
• Knowledge of Tikanga and Te Ao Maori (advantageous)
• Ability to engage and relate to visitors from diverse cultures
• Excellent personal presentation, professionalism, and interpretation skills
• Full of energy and a team player
• Available to work in a 7-day operation
• Proficient swimmer with a general level of overall fitness

Responsibilities

• Lead entertaining and safe tours through Waitomo Glowworm Cave and Aranui Cave.
• Ensure visitors have a memorable experience.
• Participate in sustainability and environmental initiatives.
• Support maintenance tasks as needed.

Skills

Cave Guide experience

Customer service

Interpersonal skills

Energetic personality

Presentation / interpretation

Education

NCEA Level 2

Certificate in Tourism

First Aid Level 1 (advantageous)

Tools

Driver's license

Job description

Join Our Team as a Cave Tour Guide at Waitomo Glowworm Cave!

Are you passionate about providing exceptional hospitality and creating unforgettable experiences for visitors from around the world? We are looking for enthusiastic and energetic individuals to join our team as Cave Guides at the stunning Waitomo Glowworm Cave and Aranui Cave.

About the Role:

On this fixed term part-time contract for a Cave Tour Guide, you will be responsible for leading entertaining and safe tours through our beautiful caves, ensuring our visitors have a memorable experience. You will also have the opportunity to participate in sustainability and environmental initiatives, as well as support and maintenance tasks.

What We're Looking For:

• Experience as a Cave Guide or in Customer Service
• Certificate in Tourism (advantageous)
• Minimum NCEA Level 2
• Current driver's license
• First Aid qualification (Level 1) (advantageous)
• Knowledge of Tikanga and Te Ao Maori (advantageous)
• Ability to engage and relate to visitors from diverse cultures
• Excellent personal presentation, professionalism, and interpretation skills
• Full of energy and a team player
• Available to work in a 7-day operation
• Proficient swimmer with a general level of overall fitness

Why Join Us?

• Be part of a dynamic and supportive team
• Work in one of New Zealand's most iconic tourist destinations
• Opportunities for training and professional development
• Contribute to sustainability and environmental initiatives