Manager – Line 2 Operational Risk & Compliance (Distribution Units)

ASB Bank; Auckland; Hybrid; NZD 150,000 - 210,000; Full time

Job summary

ASB Bank in Auckland is seeking a Manager Operational Risk & Compliance to provide independent Line 2 monitoring, oversight and challenge across the Distribution Units. You will partner with stakeholders to strengthen risk practices and support informed decision-making within risk appetite.

You will monitor risk profiles, issues and control effectiveness, deliver insights, contribute to risk reporting and help lift risk maturity across the division.

Qualifications

• Experience in Operational Risk, Compliance, Enterprise Risk or related non-financial risk function.
• Strong understanding of risk management frameworks, controls and governance practices.
• Experience in financial services or another highly regulated environment.
• Strong analytical, critical thinking and problem-solving capability.
• Excellent stakeholder engagement and influencing skills.
• Ability to communicate complex concepts clearly, both verbally and in writing.
• Sound judgement, professional scepticism and the confidence to ask the right questions.
• A continuous learning mindset and a passion for improving risk outcomes.

Responsibilities

• Monitoring risk profiles, issues, incidents, control effectiveness and emerging risks.
• Providing constructive challenge and independent risk perspectives on material risk decisions.
• Supporting consistent application of operational and compliance risk frameworks and practices.
• Delivering insights and thematic analysis that improve risk awareness and business outcomes.
• Contributing to divisional and enterprise risk reporting.
• Building strong relationships with stakeholders while promoting accountability and risk ownership.
• Identifying opportunities to strengthen control environments and improve risk maturity across the business.

Skills

Operational Risk

Compliance

Enterprise Risk

Non-financial risk

Analytical thinking

Critical thinking

Problem solving

Stakeholder engagement

Influencing skills

Communication

Judgement

Professional scepticism

Questioning

Continuous learning

Job description

Manager – Line 2 Operational Risk & Compliance (Distribution Units)

At ASB, we're committed to accelerating progress for all New Zealanders while maintaining a strong and sustainable risk culture. We're looking for an experienced Manager Operational Risk & Compliance to join our Risk team and provide independent Line 2 monitoring, oversight and challenge across our Distribution Units.

Reporting to the Head of Risk Monitoring & Oversight, you'll play a key role in strengthening operational and compliance risk practices, supporting effective decision-making, and helping business leaders manage risk confidently within appetite. This is a highly influential role where you'll partner with stakeholders across the business, provide trusted risk advice, identify emerging risks and drive positive risk outcomes.

You'll provide independent oversight and challenge of risk and compliance management activities across allocated business areas, helping ensure effective management of non-financial risks and adherence with ASB's risk frameworks.

Key responsibilities include:

• Monitoring risk profiles, issues, incidents, control effectiveness and emerging risks.
• Providing constructive challenge and independent risk perspectives on material risk decisions.
• Supporting consistent application of operational and compliance risk frameworks and practices.
• Delivering insights and thematic analysis that improve risk awareness and business outcomes.
• Contributing to divisional and enterprise risk reporting.
• Building strong relationships with stakeholders while promoting accountability and risk ownership.
• Identifying opportunities to strengthen control environments and improve risk maturity across the business.

We're interested in experienced risk professionals who combine strong technical capability with the confidence to influence and challenge senior stakeholders.

You'll bring:

• Experience within Operational Risk, Compliance, Enterprise Risk or a related non-financial risk function.
• A strong understanding of risk management frameworks, controls and governance practices.
• Experience gained within financial services or another highly regulated environment.
• Strong analytical, critical thinking and problem-solving capability.
• Excellent stakeholder engagement and influencing skills.
• The ability to communicate complex concepts clearly, both verbally and in writing.
• Sound judgement, professional scepticism and the confidence to ask the right questions.
• A continuous learning mindset and a passion for improving risk outcomes.

He aha tā mātou | What can we offer?

At ASB, our values are more than just words. They're anchors to who we are and where we've come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care – Care is about lifting our people, customers and communities to reach their potential.

Kia Māia | Courage – Courage is about doing the right thing even when it feels hard.

Kia Mahira | Curiosity – Curiosity is about better decision making and applying judgement before we act.

We offer flexible ways of working, opportunities to deepen your expertise and a culture where you can bring your whole self to work.

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.