Manager - Asset Protection

Watercare; Auckland; Hybrid; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Training and development opportunities

Life and income protection insurance

Parental leave

Employee discounts

Job summary

Watercare is seeking an experienced Asset Protection Manager in Central Auckland to lead a multi-disciplinary team of engineers and safeguard Watercare assets. The role reports to the Head of Operations Performance and drives risk assessment, governance and service outcomes across transmission and network teams.

You will liaise with developers, contractors and project teams, ensuring quality customer service, and maintain outputs within budget.

Qualifications

• Experience in contract and customer relationship management with a strong customer focus.
• Ability to lead and develop a multi-disciplinary team (office and field based).
• Excellent communication and reporting skills.
• Experience in cross-functional collaboration across teams.

Responsibilities

• Provide regional support to Watercare Transmission and Network teams.
• Lead and develop a multi-disciplinary team of engineers.
• Liaise with Developers, contractors and project teams to define and evaluate service outcomes.
• Control unit output to ensure Watercare outcomes are achieved within budget.

Skills

Contract management

Customer relationship management

Team leadership

Communication

Cross-functional collaboration

Education

Engineering degree (Structural or Civil)

Job description

## Manager - Asset ProtectionApply: Central Auckland: Full time: Posted Yesterday: End Date: October 18, 2026 (10 days left to apply): JR101458**He kōrero mō mātou | About Watercare** Ki te ora te wai, ka ora te whenua, ka ora te tangata*When the water is healthy, the land and the people are healthy* There's never been a better time to join Watercare. We're delivering a $15.2 billion, 10-year capital investment programme, the largest in our history, creating opportunities to work on transformative infrastructure, sustainability and digital projects that will shape Auckland's future. With more than $4 million invested every day, you'll be part of work that makes a lasting difference to our communities and environment. **He whakamārama mō te tūranga mahi | About the role** Reporting to the Head of Operations Performance, the Asset Protection Manager is responsible for providing regional support to the Watercare Transmission and Network teams. This role manages a team of passionate Engineers who assess and manage risks ensuring the protection of Watercare assets. In this role you will also:* Liaise and coordinate with Developers, contractors and project teams Promote a culture of quality customer service in the organisation* Control output of business unit to ensure Watercare outcomes are achieved within budget* Initiate and develop partnerships with customers to define and evaluate service performance outcomes* Engage and motivate the team, creating opportunities for recognising and celebrating high performance at the individual and team level**Ngā pūkenga e rapu nei mātou | About you** You'll be a confident, enthusiastic problem-solver with a 'can-do' attitude that loves a challenge and works well under pressure. You will also demonstrate:* Experience is in contract and customer relationship management with a strong customer focus* The ability to lead and develop a multi-disciplinary team (office and field based)* Excellent communication and reporting skills* Experience in working cross-functionally and effectively collaborate across teams* A relevant tertiary level qualification in Engineering, preferably in Structural or Civil disciplines* Preferable but not necessary to have previous experience in the Water or Wastewater industry**Ngā hua mōu | What's in it for you**We offer a competitive salary and staff benefits package including: • Training and development opportunities • Life and income protection insurance plans • Generous parental leave • Employee discounts at a range of large retailers**Me pēhea te tono mai | How to Apply**Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.