Licensing Officer

Rotorua Lakes Council; Rotorua; On-site; NZD 65,000 - 85,000; Full time

Job summary

Rotorua Lakes Council is seeking a Licensing Officer to join the Community Safety and Regulatory Services team. The role involves licensing, compliance advice, inspections, and investigations across a range of regulatory areas to keep Rotorua a safe and thriving place to live, work and visit.

You will balance customer service with legislative requirements, with strong report writing and the ability to handle challenging situations professionally.

Qualifications

• Experience in regulatory or compliance roles.
• Strong report writing and communication skills.
• Ability to build relationships with diverse stakeholders.

Responsibilities

• Provide licensing and compliance advice to stakeholders.
• Undertake inspections and investigations as required.
• Support the delivery of regulatory services across areas like alcohol licensing, noise control and other regulatory functions.

Job description

Looking for a diverse regulatory role where you can make a real difference in the community?

Rotorua Lakes Council is seeking a customer-focused and proactive Licensing Officer to join our Community Safety and Regulatory Services team.

In this varied role, you'll provide licensing and compliance advice, undertake inspections, investigate complaints, and support the delivery of regulatory services that help keep Rotorua a safe and thriving place to live, work and visit. You'll work across a range of areas including alcohol licensing, noise control, abandoned vehicles, public health and other regulatory functions.

We're looking for someone with experience in a regulatory, compliance, enforcement or investigative role who can balance customer service with legislative requirements. You'll be a confident communicator with strong report writing skills, sound judgement, and the ability to manage challenging situations professionally.

You'll enjoy working independently, building positive relationships with a wide range of stakeholders, and finding practical solutions to complex issues. Experience presenting evidence before licensing, regulatory or judicial bodies would be an advantage.

At Rotorua Lakes Council, you'll be part of a values-driven organisation committed to being customer focused, community driven and people at the heart. This is an excellent opportunity to broaden your regulatory experience while contributing to positive outcomes for our community.

If you're ready for a challenging and rewarding role where no two days are the same, we'd love to hear from you.

Please click this link to view the position description