Library Assistant - Part-Time Fixed-Term Leave Cover

Aotearoa New Zealand Association of Social Workers; Carterton; On-site; NZD 24,000 - 28,000; Part time

Job summary

Carterton Library is hiring a Library Assistant on a fixed-term basis to cover parental leave. The role supports customers, helps them find books and use digital resources, and keeps shelves and displays welcoming.

It requires a friendly, reliable team player with good customer service and a valid NZ driver's licence. The position is 21 hours per week across a three-week roster, including one Saturday morning every three weeks.

Qualifications

• At least two years’ customer service or relevant industry experience
• A minimum National Certificate Level 3 or NCEA Level 3
• Strong communication, relationship‑building and organisational skills
• Good digital and information literacy, with attention to detail and accuracy
• An understanding of public libraries and a genuine interest in books, learning and community service
• Respect for cultural diversity and a commitment to Te Tiriti o Waitangi, with developing capability in te reo Māori and tikanga Māori
• A current New Zealand driver licence
• The physical ability to stand for periods of time, lift boxes and handle books.

Responsibilities

• Provide friendly, professional front‑of‑house service and respond helpfully to customer enquiries
• Help customers find books, information and age‑appropriate resources
• Support people to use library services, computers, printing and digital resources
• Process memberships, reserves, payments and other routine transactions accurately
• Keep collections well organised, displays fresh and library spaces welcoming
• Assist with book covering and repairs, programmes, events and special projects
• Use sound judgement and available support to manage challenging situations calmly
• Contribute to the visibility and use of te reo Māori in our services.

Skills

Customer service

Public library experience

Digital literacy

Technology confidence

Communication skills

Teamwork

Te reo Māori awareness

NZ Driver Licence

Education

National Certificate Level 3 / NCEA Level 3

Job description

Carterton Library is hiring a Library Assistant on a fixed-term basis to cover parental leave. The role supports customers, helps them find books and use digital resources, and keeps shelves and displays welcoming.

It requires a friendly, reliable team player with good customer service and a valid NZ driver's licence. The position is 21 hours per week across a three-week roster, including one Saturday morning every three weeks.