Liability Underwriter - Fast-Paced Digital Platform

DUAL New Zealand Limited; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

DUAL New Zealand Limited in Auckland seeks an organised underwriter with 2–3 years of liability underwriting experience to join our WebRater team within Commercial. You’ll underwrite new and existing business, support brokers with timely decisions, and manage referrals and quotes in a fast-paced digital workflow.

Proactive communication by phone and email, strong risk assessment, and adherence to underwriting guidelines will be essential as you help drive policy outcomes and client service.

Qualifications

• 2–3 years’ Liability insurance underwriting experience.
• Understanding of underwriting guidelines and referrals.
• Strong organization and attention to detail.
• Clear and confident communication with brokers by phone and email.
• Collaborative, solutions-focused approach.

Responsibilities

• Assessing new business, renewals and mid‑term changes across WebRater products within your authority.
• Reviewing referrals and declines, requesting additional information and documenting clear underwriting decisions.
• Preparing and communicating quotations, bindings, policy conditions and endorsements.
• Managing your WebRater and IMS workflow, keeping notes, ownership and statuses accurate and up to date.
• Following up quotations, renewals and outstanding information to support conversion and retention.
• Supporting brokers by phone and email and helping resolve WebRater enquiries quickly.
• Applying underwriting guidelines, pricing and referral requirements consistently.
• Working across shared team queues and supporting the wider Commercial team during busy periods.
• Identifying opportunities for associated Commercial covers where appropriate.

Skills

Liability underwriting experience

Risk assessment

Organization & workload management

Communication with brokers

Collaborative approach

Tools

WebRater platform

IMS workflow

Job description

DUAL New Zealand Limited in Auckland seeks an organised underwriter with 2–3 years of liability underwriting experience to join our WebRater team within Commercial. You’ll underwrite new and existing business, support brokers with timely decisions, and manage referrals and quotes in a fast-paced digital workflow.

Proactive communication by phone and email, strong risk assessment, and adherence to underwriting guidelines will be essential as you help drive policy outcomes and client service.