Digital Liability Underwriter (WebRater)

hyperiongrp; Auckland; On-site; NZD 70,000 - 100,000; Full time

Job summary

DUAL in Auckland is seeking an experienced Underwriter to join our WebRater team within Commercial. You will underwrite new and existing business through our digital platform, supporting brokers with timely decisions and high-quality service.

We are looking for someone with 2–3 years of Liability underwriting experience, strong risk assessment and a collaborative, broker-focused approach. Join a fast-paced, supportive team that values independence and contribution to sustainable growth.

Qualifications

• Around 2 to 3 years' Liability insurance underwriting experience, ideally across casualty & financial lines Liability.
• Sound risk assessment skills and an understanding of underwriting guidelines and referrals.
• Strong organisation, attention to detail and workload management.
• Clear and confident communication with brokers by phone and email.
• A collaborative, solutions-focused approach and willingness to support shared workloads.

Responsibilities

• Assessing new business, renewals and mid-term changes across WebRater products within your authority.
• Reviewing referrals and declines, requesting additional information and documenting clear underwriting decisions.
• Preparing and communicating quotations, bindings, policy conditions and endorsements.
• Managing your WebRater and IMS workflow, keeping notes, ownership and statuses accurate and up to date.
• Following up quotations, renewals and outstanding information to support conversion and retention.
• Supporting brokers by phone and email and helping resolve WebRater enquiries quickly.
• Applying underwriting guidelines, pricing and referral requirements consistently.
• Working across shared team queues and supporting the wider Commercial team during busy periods.
• Identifying opportunities for associated Commercial covers where appropriate.

Skills

Liability underwriting

Risk assessment

Broker communication

Organisation

Underwriting guidelines

Job description

DUAL in Auckland is seeking an experienced Underwriter to join our WebRater team within Commercial. You will underwrite new and existing business through our digital platform, supporting brokers with timely decisions and high-quality service.

We are looking for someone with 2–3 years of Liability underwriting experience, strong risk assessment and a collaborative, broker-focused approach. Join a fast-paced, supportive team that values independence and contribution to sustainable growth.