Lead Team Manager, Exporter Help — Export Advisory

New Zealand Government; Wellington; Hybrid; NZD 122,000 - 142,000; Full time

Benefits offered by this job

Additional MPI leave days

Ability to purchase extra annual leave

Eye care benefits

Job summary

New Zealand Government, Ministry for Primary Industries (MPI), is seeking a Team Manager Exporter Help based in Wellington to lead a team of export advisers and deliver customer-focused regulatory support for New Zealand’s food and fibre exporters. You’ll shape agile services, drive improvements, and build strong relationships with exporters, industry groups, and partners.

A strategic leader with a proven ability to coach, prioritise, and deliver outcomes in a complex stakeholder environment is

Qualifications

• Proven experience leading high-performing teams.
• Strong stakeholder management across organisations and sectors.
• Experience delivering customer-centric improvements and service enhancements.
• Comfort with agile ways of working to plan, prioritise and deliver.

Responsibilities

• Lead, coach, and develop a team of export advisers to deliver excellent customer outcomes.
• Build strong relationships with exporters, industry groups, and MPI partners.
• Drive customer-centric improvements to simplify regulatory support and services.
• Use agile delivery approaches to prioritise work, manage projects, and support innovation.
• Provide strategic leadership to identify opportunities, solve complex problems, and improve service performance.
• Oversee team workflows, monitor delivery outcomes, and support continuous improvement.

Skills

People leadership

Stakeholder management

Agile delivery

Problem solving

Customer service mindset

Job description

New Zealand Government, Ministry for Primary Industries (MPI), is seeking a Team Manager Exporter Help based in Wellington to lead a team of export advisers and deliver customer-focused regulatory support for New Zealand’s food and fibre exporters. You’ll shape agile services, drive improvements, and build strong relationships with exporters, industry groups, and partners.

A strategic leader with a proven ability to coach, prioritise, and deliver outcomes in a complex stakeholder environment is