Export Regulation Team Lead

Ministry for Primary Industries (MPI); Wellington; On-site; NZD 122,000 - 142,000; Full time

Benefits offered by this job

Additional MPI leave days

Ability to purchase extra annual leave

Eye test and contribution to lenses/gl

Eye test and glasses contribution

Job summary

The Ministry for Primary Industries (MPI) is seeking a capable Team Manager for Exporter Help in Wellington. You will lead and develop a team of export advisers, build strong relationships with exporters and partners, and drive improvements to make regulatory support clearer and more user-friendly.

This role requires agile delivery, strategic leadership, and excellent stakeholder management to navigate the complex regulatory landscape and support New Zealand's food and fibre exporters.

Qualifications

• Experience leading, coaching, and developing high-performing teams.
• Strong stakeholder management and ability to build trusted relationships.
• Experience delivering customer-centric improvements, projects or business change.
• Confidence using agile approaches to plan, prioritise, and deliver outcomes.
• Critical thinking and problem-solving in complex issues.

Responsibilities

• Lead, coach, and develop a team of export advisers to deliver outcomes.
• Build relationships with exporters, industry groups, and MPI partners.
• Drive customer-centric improvements that simplify regulatory support.
• Use agile delivery to prioritise work, manage projects, and support innovation.
• Provide strategic leadership to identify opportunities and improve service performance.
• Oversee workflows, monitor delivery, and support continuous improvement.
• Champion collaboration across MPI to connect services with customer needs.

Skills

People leadership

Stakeholder management

Agile delivery

Project management

Critical thinking

Customer service knowledge

Job description

The Ministry for Primary Industries (MPI) is seeking a capable Team Manager for Exporter Help in Wellington. You will lead and develop a team of export advisers, build strong relationships with exporters and partners, and drive improvements to make regulatory support clearer and more user-friendly.

This role requires agile delivery, strategic leadership, and excellent stakeholder management to navigate the complex regulatory landscape and support New Zealand's food and fibre exporters.