Lead Service Coordinator - Nursing - Community Needs Assessment and Service Coordination

JobSpace; Auckland; On-site; NZD 120,000 - 150,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Lead Service Coordinator - Nursing for the NASC team in Auckland. This senior role blends clinical work with leadership, supervising a multi-professional team and guiding service coordination for adults with long-term disability or chronic health conditions.

The successful candidate will oversee staff development, ensure appropriate workload distribution, maintain clinical practice standards, and drive quality improvement initiatives within a

Qualifications

• NZ registered health professional with current Annual Practising Certificate
• InterRAI Home Care assessment trained
• Commitment to quality improvement initiatives
• Clean driver’s licence

Responsibilities

• Lead staff orientation, 1:1s, supervision, performance reviews and coaching
• Oversee operations caseload distribution, triage, workforce planning and leave management
• Maintain clinical expertise and carry a small, complex caseload while modelling advanced practice
• Drive quality improvement audits, service reviews, guidelines and incident reviews
• Grow people and workforce, provide mentoring and student placements

Skills

Leadership

Clinical expertise

Staff supervision

Quality improvement

Job description

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Lead Service Coordinator - Nursing - Community Needs Assessment and Service Coordination

Lead Service Coordinator - Nursing - Community Needs Assessment and Service Coordination

Permanent role, 1.0 FTE (40 hours per week)

Looking for an experienced Nurse or Allied Health Clinician to work within Adult Community Services

Excellent opportunity to demonstrate senior level of clinical expertise in a Needs Assessment and Service Coordination setting

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity has become available for an experienced Nurse or Allied Health Clinician to join the NASC team as a Lead Service Coordinator. You may have leadership experience or be looking to take that first step into management.

The role is a mix of clinical and influential leadership/management, reporting to a Charge Nurse Manager/Service Lead. You will lead a multi-professional team of service coordinators with strong professional support. Our service coordinators provide assessment and service coordination to adults who have long term disability or chronic long term health conditions.

As the Lead Service Coordinator, you will be able to:

• Lead and support staff orientation, 1:1s, supervision, performance reviews and coaching.
• Oversee operations caseload distribution, triage, workforce planning and leave management.
• Maintain clinical expertise carry a small, complex caseload and model advanced practice.
• Drive quality improvement audits, service reviews, guidelines and incident reviews.
• Grow people and workforce support professional development, mentoring and student placements.

About You

You will:

• Be an NZ registered health professional with a current annual practising certificate
• Provide leadership and workload oversight for a multi-professional team of service coordinators
• Be InterRAI Home Care assessment trained
• Demonstrate commitment to the development and implementation of quality improvement initiatives
• Be open to new challenges and experiences
• Hold a clean drivers licence

This is a fantastic opportunity to work in a supportive team alongside other Lead Service Coordinators, an Advanced Clinician and a Nurse Specialist as well as the wider MDT within a community approach to care. If you are ready to take the next step in your career, this could be the role for you.

For more information about this role please contact Charlotte Lai (Service Lead NASC) via *************@TeWhatuOra.govt.nz

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Well be reviewing applications and conducting interviews as they come in, so the position may close before the listed deadline. If you're interested, we encourage you to apply as soon as possible.