Lead SAP & Applications Support Specialist

Tauranga City Council

New Zealand

Sur place

NZD 110 000 - 150 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Flexible working
Five weeks' leave
Learning & development
Meaningful work
Community impact

Résumé du poste

Tauranga City Council is seeking a Senior Application Support Specialist to lead SAP support and ensure business-critical applications stay reliable and well-supported. You will mentor teammates, resolve complex issues and help shape application support practices across Digital Services.

Based in Tauranga, this role offers an opportunity to influence system reliability, drive continuous improvement, and collaborate with vendors, technical teams and business stakeholders to deliver great outcomes

Qualifications

  • Proven experience supporting complex enterprise applications and business-critical systems.
  • Strong SAP support experience and knowledge of application integrations.
  • Excellent troubleshooting and diagnostic capability across application environments.
  • Strong stakeholder engagement and customer service skills.
  • The ability to communicate technical issues clearly and effectively.
  • Experience mentoring and supporting team members to build capability and knowledge sharing.

Responsabilités

  • Lead SAP support and provide expert guidance across Council's application landscape.
  • Resolve complex technical challenges and improve critical business systems.
  • Mentor colleagues and help strengthen application support capability across Digital Services.

Connaissances

SAP support
Enterprise applications
Troubleshooting
Stakeholder engagement
Mentoring
Documentation

Formation

IT/CS degree
ITIL familiarity

Outils

SAP

Description du poste

Tauranga City Council is seeking a Senior Application Support Specialist to lead SAP support and ensure business-critical applications stay reliable and well-supported. You will mentor teammates, resolve complex issues and help shape application support practices across Digital Services.

Based in Tauranga, this role offers an opportunity to influence system reliability, drive continuous improvement, and collaborate with vendors, technical teams and business stakeholders to deliver great outcomes

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