Lead Case Manager for Rehabilitation & Reintegration

New Zealand Government; Whanganui; On-site; NZD 105,000 - 128,000; Full time

Job summary

New Zealand Government's Department of Corrections in Whanganui seeks a Principal Case Manager to provide leadership and operational management for the Case Management Team supporting people in custody to reduce re-offending and to plan effective release paths.

You will coach staff, coordinate pathways from entry to release, and work with Probation, Health Services, and partners to ensure high-quality rehabilitation and reintegration, aligning with the Hōkai Rangi strategy and Department values.

Qualifications

• Experience in case management and community corrections leadership.
• Ability to manage resources and lead successful teams.
• Strong relationship management and communication skills.
• Ability to lead with influence and mentor others.
• Critical thinking, innovation and change management.
• Understanding of Hōkai Rangi strategy and organisational values.
• Experience working with Māori and Pacific Peoples in diverse contexts.
• Ability to build high-quality services within role accountabilities.

Responsibilities

• Provide leadership and operational management for the Case Management Team.
• Support people in custody to reduce re-offending and reintegrate into the community.
• Develop clear pathways from entry to release with well-considered release plans.
• Collaborate with Probation, Health Services, Intervention and Learning, and external stakeholders.
• Coach, mentor and support staff performance and development.

Skills

Case management experience

People leadership

Relationship management

Mentorship

Critical thinking

Hōkai Rangi

Māori/Pacific engagement

Team building

Job description

New Zealand Government's Department of Corrections in Whanganui seeks a Principal Case Manager to provide leadership and operational management for the Case Management Team supporting people in custody to reduce re-offending and to plan effective release paths.

You will coach staff, coordinate pathways from entry to release, and work with Probation, Health Services, and partners to ensure high-quality rehabilitation and reintegration, aligning with the Hōkai Rangi strategy and Department values.