Keyholder: Lead Store Floor & Open/Close

merchant1948; Whangarei; On-site; NZD 33,000 - 36,000; Part time

Benefits offered by this job

A free pair of shoes every season

Monthly bonuses when targets are hit

Generous team discounts

Referral bonuses when you bring greats

Supportive leadership

Access to EAP

Brand with real history

Job summary

Merchant 1948 Whangarei store is seeking a motivated and reliable casual Keyholder to support opening or closing and assist when the manager is away. You’ll be part of a team that loves what they do and takes pride in helping customers find their perfect fit.

You’ll create exceptional experiences, work with a supportive team, and contribute to hitting sales targets. The role offers $24.50 per hour, bonus potential, and generous team discounts.

Qualifications

• Experience in customer service (retail, hospitality or similar).
• Confident, responsible and happy to lead by example.
• Naturally able to build rapport with customers and colleagues.
• Organised and calm under pressure.
• Great eye for detail and presentation.
• Motivated by goals and enjoy seeing results.

Responsibilities

• Create exceptional experiences for every customer.
• Support with opening and closing the store.
• Run smooth and successful shifts.
• Reach sales goals and enjoy bonus rewards.
• Keep the store tidy, stylish and well-presented.
• Be a positive, proactive team player.

Skills

Customer service

Leadership

Rapport building

Attention to detail

Organisation

Goal orientation

Job description

Merchant 1948 Whangarei store is seeking a motivated and reliable casual Keyholder to support opening or closing and assist when the manager is away. You’ll be part of a team that loves what they do and takes pride in helping customers find their perfect fit.

You’ll create exceptional experiences, work with a supportive team, and contribute to hitting sales targets. The role offers $24.50 per hour, bonus potential, and generous team discounts.