Junior Core Systems Specialist (12 months FTC)

aia; Auckland; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

AIA Junior Core Systems Specialist role focuses on keeping our policy administration platforms running securely and reliably within the Core Platforms team, supporting Azure cloud environments and connected applications.

You will grow your technical expertise across support, development, cloud technologies, and integrations, collaborating with colleagues, vendors, and business teams to deliver meaningful improvements that benefit customers and operations.

Qualifications

• Experience supporting applications, platforms, or software solutions and solving technical challenges through structured analysis.
• Knowledge of Microsoft Azure services and eagerness to build expertise across cloud technologies and modern platform support.
• Exposure to development, scripting, automation, APIs, or system integrations and ability to create efficient, scalable solutions.
• Strong communication skills and ability to build positive relationships with technical and non-technical stakeholders.

Responsibilities

• Resolve incidents and service requests to maintain reliable platform performance.
• Support enhancements, fixes, and system changes to improve functionality and stability.
• Contribute to integrations, APIs, and data flows across critical insurance systems.
• Monitor and support Azure-hosted environments to improve reliability and performance.
• Identify risks early and help implement security, compliance, and continuity measures.
• Collaborate with technology teams, business stakeholders, and external partners to deliver outcomes and continuous improvement.

Skills

Azure knowledge

Problem solving

Communication

Proactive ownership

Stakeholder collaboration

Tools

APIs

Automation scripting

DevOps familiarity

Job description

Your Role with Us

As a Junior Core Systems Specialist, you will play an important role in keeping AIA’s core insurance platforms running smoothly, securely, and reliably. Working within the Core Platforms team and supported by experienced technology professionals, you will help maintain and enhance our Policy Administration System, connected applications, and Azure cloud environments.

This is an opportunity to build your technical expertise across support, development, cloud technologies, and integrations while partnering with colleagues, vendors, and business teams to deliver meaningful improvements.

Your work will directly contribute to better customer experiences, stronger operational performance, and the ongoing evolution of AIA’s technology landscape.

Your Impact

• Resolve incidents and service requests efficiently to maintain reliable and seamless platform performance.
• Support enhancements, fixes, and system changes that improve functionality, stability, and business outcomes.
• Contribute to integrations, APIs, and data flows that strengthen connectivity across critical insurance systems.
• Monitor and support Azure-hosted environments to enhance system reliability, performance, and operational efficiency.
• Identify risks early and help implement practical solutions that protect security, compliance, and service continuity.
• Collaborate with technology teams, business stakeholders, and external partners to deliver successful outcomes and continuous improvement.

Your Capabilities

• You have experience supporting applications, platforms, or software solutions and enjoy solving technical challenges through structured analysis.
• You bring knowledge of Microsoft Azure services and an interest in building your expertise across cloud technologies and modern platform support.
• You have exposure to development, scripting, automation, APIs, or system integrations and enjoy creating efficient, scalable solutions.
• You bring strong communication skills and build positive working relationships with both technical and non-technical stakeholders.
• You have a proactive approach to ownership, prioritisation, and delivering quality outcomes in a fast-paced environment.
• You may also have experience within insurance or financial services, or exposure to DevOps, ITIL, Ctl-M , AMPS or Azure certifications.

Your Life at AIA

At AIA, your skills in technology, data, and analytics are more than technical expertise, they’re the foundation for creating Healthier, Longer, Better Lives. In return for your contribution, we offer a dynamic environment where innovation thrives, flexible ways of working, and opportunities to lead digital transformation at scale. You’ll have access to cutting-edge tools, continuous learning programs, and a collaborative culture that values curiosity and creativity. Together, we’ll design smarter solutions, unlock insights, and build digital experiences that make a real difference for millions of people across Asia-Pacific.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].