Inwards Goods Team Member - Napier

Fletcher Building Limited; Hawke's Bay; Hybrid; NZD 43,000 - 52,000; Full time

Benefits offered by this job

Staff-buying privileges

Health & Wellbeing initiatives

Employee Assistance Program

Job summary

Fletcher Building Limited in Napier, Hawke's Bay, seeks a hands-on Stock/Inventory Assistant to manage inwards goods, assist customers, and help with yard and showroom duties. You will log deliveries, handle cycle counts, and resolve stock discrepancies while ensuring safe, efficient operations.

The role is permanent, full-time, with 40 hours weekly, Monday to Friday plus rostered Saturdays. Applicants with forklift experience and a full NZ driver’s license are encouraged.

Qualifications

• Experience in Inventory or Inwards Goods is essential.
• Strong numeracy and computer skills.
• Able to multitask and work under pressure while staying safe.
• Excellent communication and customer service abilities.

Responsibilities

• Check and receipting product inwards goods area and stock.
• Assist customers at the counter with sales.
• Cycle counting and stock rotation on shelves.
• Load/unload products; assist in yard and showroom.
• Investigate stock discrepancies and process returns/warranty claims.
• Utilise internal systems to track deliveries and orders.

Skills

Inventory management

Inwards goods

Numeracy

Customer service

Drivers license

ACE software

Tools

ACE software

Job description

You will be responsible for accurately checking and receipting product within our inwards goods area, but also involved in sales on the counter serving customers, Cycle Counting, Stocking and Rotating products on shelves, Loading / Unloading products, helping out in tour timber yard when needed and whatever else is necessary within the branch.

• This will include utilising our internal systems and digital technology to track and log daily deliveries
• Managing all special orders while ensuring effective communication with internal and external stakeholders.
• Monitoring and driving cycle count to ensure the accuracy of our inventory.
• Ensuring accurate receipt of product and investigating any stock discrepancies and resolving items out of stock promptly
• Ensure all product returns, repairs and warranty claims are processed and followed up on
• Assisting within the yard and showroom, providing product advice when required

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday + Rostered Saturdays in our Napier branch.

About you:

Your eye for detail will help you to ensure that our customers are receiving prompt, efficient service and sound advice while keeping safety at the forefront.

• Proven experience in Inventory or Inwards Goods
• Computer and numeracy knowledge, as well as great attention to detail
• You will also be a solid all-rounder who takes great pride in your work and can multi-task while working to deadlines and remaining calm under pressure.
• Strong social skills and ability to build rapport with people from all ages and backgrounds.
• Ability to work autonomously and enjoy being part of a cohesive and successful team.
• Knowledge of the building industry and ACE software would be an advantage but is not essential.
• Full Drivers License is required
• Forklift Experience is a plus but not essential
• Competitive hourly rate & Staff-buying privileges
• genuine development opportunities that come with being part of the wider Fletcher Building Group
• Health & Wellbeing initiatives including an Employee Assistance Program
• Be part of a diverse and inclusive team

Join Us:

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.