Inventory / Customer Service - Mt Maunganui

Mico; Tauranga; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Staff buying privileges

Health & wellbeing initiatives

Employee assistance program

Job summary

Mico in Mt Maunganui is seeking an Inventory / Customer Service specialist to join our branch. In this role you will handle trade counter sales, manage inwards goods, and take ownership of stock on shelves while delivering excellent service to trades, businesses and homeowners.

You will perform cycle counts, receipts into our systems, and ensure products are stocked and ready for delivery. A physical role with some heavy lifting and the potential for development within Fletcher Building Group.

Qualifications

• Experience in customer service and/or retail environments.
• Ability to handle stock counts and accuracy.
• Able to lift and move stock; physically fit.
• Strong numeric and data-entry skills.

Responsibilities

• Greet customers with a cheerful smile and provide exceptional service.
• Own inventory requirements in cycle counting and stock reduction.
• Support inventory management, inwards goods and deliveries.
• Ensure products are organised and ready for delivery.
• Accurately checking and receipting product into our systems.

Skills

Customer service

Retail sales

Cycle counting

Stock management

Forklift license

Full NZ driver’s license

Job description

Inventory / Customer Service - Mt Maunganui

Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch. This role will have a focus on our inventory and stock management.

• Ensure that our customers, who are made up of trades, businesses and home-owners, are greeted with a cheerful smile and exceptional service
• Owning our inventory requirements in cycle counting and stock reduction
• Support the team in inventory management, inwards goods and doing deliveries
• Ensuring products are organised and ready for delivery
• Accurately checking and receipting product into our systems

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, + Rostered Saturdays, Based in our Mt Maunganui Branch.

About you

• Plumbing background will be ideal but not essential
• Proven experience in a customer service and/or retail sales environment/inwards goods/Warehouse experience
• A good mind for numbers and attention to detail
• Experience in Inventory cycle counting and stock management a bonus
• There will be manual handling and some heavy lifting required so you’ll need to be physically fit
• Strong interpersonal skills and ability to build rapport to support our valued customers
• A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
• Be confident with computers and learning new systems
• A Full New Zealand drivers’ licence is essential, and a forklift licence is advantageous.
• Competitive hourly rate and Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Health & Wellbeing initiatives including an Employee Assistance Program.

Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.