Internal Sales & Warehouse Support — Full Training

Vulcan Steel Limited; Auckland; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

On-the-job training

Career growth

Team-oriented culture

Health & wellness programme

Brand impact

Job summary

Vulcan Steel Limited is seeking an internal sales support specialist based in Onehunga, Auckland. The role combines customer-facing sales support with hands-on warehouse tasks in a full-time permanent position.

You will handle inquiries, prepare quotes, process orders, and manage stock availability while building strong relationships with customers and internal teams. The role emphasizes accuracy, teamwork, and safe warehousing practices.

Qualifications

• Internal sales or customer service experience.
• Warehousing, dispatch or inventory control experience is an advantage.
• Fork hoist licence is an advantage.
• Intermediate computer literacy with ERP systems, Outlook and Excel.
• Physically fit to perform manual handling and warehouse tasks.

Responsibilities

• Handle inbound customer enquiries by phone, email, and in person.
• Prepare quotes, process sales orders, and confirm stock availability.
• Build strong customer relationships through responsive internal sales support.
• Respond to internal enquiries regarding stock availability and pricing.
• Pick, pack, and dispatch customer orders accurately.
• Receipt and process incoming stock; maintain inventory records and cycle counts.

Skills

Customer service experience

ERP software literacy

MS Excel

Outlook

Tools

ERP systems

Microsoft Outlook

Microsoft Excel

Job description

Vulcan Steel Limited is seeking an internal sales support specialist based in Onehunga, Auckland. The role combines customer-facing sales support with hands-on warehouse tasks in a full-time permanent position.

You will handle inquiries, prepare quotes, process orders, and manage stock availability while building strong relationships with customers and internal teams. The role emphasizes accuracy, teamwork, and safe warehousing practices.