Instrumentation Apprentice: Earn While You Learn Automation

Watercare Services Limited; Auckland; Sur place; NZD 34 000 - 39 000; Plein temps

Résumé du poste

LNZ International Travel Service Limited in Auckland is seeking a Junior Travel Consultant to advise Mandarin-speaking clients and partners on New Zealand travel options, plan itineraries, and manage bookings from first enquiry through to the trip end.

This entry-level role provides training on in-house systems and opportunities to collaborate with study-abroad and education agencies in China to develop programmes in New Zealand.

Qualifications

• Entry-level consultant role with focus on Mandarin-speaking clients.
• Comfortable with industry-specific systems used in travel planning.
• Knowledge of New Zealand travel products is advantageous.

Responsabilités

• Respond to travel enquiries from clients and partners, mainly in Mandarin Chinese.
• Identify travel objectives, group profile, budget, and recommend NZ travel products.
• Design and cost tailored itineraries for tour groups and independent travellers.
• Liaise with study-abroad and education agencies in China to convert enquiries into bookings.
• Coordinate student winter and summer camp programmes, including logistics and supervision.
• Offer advice on local attractions, experiences, and tour options.

Connaissances

Mandarin Chinese communication

English communication

Travel planning

Formation

Tourism study or related training

Description du poste

Job Description

Junior Travel Consultant – LNZ International Travel Service Limited

About us

LNZ International Travel Service Limited is a New Zealand Qualmark accredited and ADS-licensed inbound travel and tourism company, specialising in serving both domestic travellers and international tour groups. Our clients come predominantly from China and other Asian countries, and the vast majority of our clients communicate with us in Mandarin Chinese. We operate a fleet of tourism vehicles and provide comprehensive ground-handling services across New Zealand. As an active industry participant, our team also attends offshore trade shows, business meetings and major industry events organised by Tourism New Zealand each year.

We are now entering a new stage of growth. We are investing in brand promotion to reach more travellers, expanding our cooperation with study-abroad and education agencies in China, and developing student winter and summer camp (study tour) programmes in New Zealand.

About the position

To support this growth, we are seeking a Junior Travel Consultant to join our Auckland-based consulting team. Working alongside our experienced Travel Consultants, you will advise Chinese-speaking clients and partners on New Zealand travel options, plan and arrange their itineraries, and make and manage all related bookings from first enquiry through to the end of the trip.

This is an entry-level consultant role. We value what you know and what you can do over formal qualifications or length of employment. If you have solid knowledge of New Zealand travel products, are comfortable working with industry-specific systems, and can communicate confidently in both Mandarin Chinese and English, we would like to hear from you. Your knowledge may have been gained through tourism study, industry training, work or practical involvement in travel. Training on our in-house processes and systems will be provided.

Summary of key information

• Nature of employment: Permanent full-time
• Remuneration: $25.00 to $28.00 per hour
• Overtime rate: at the rate of normal salary for any time worked in addition to an ordinary work week.
• Minimum guaranteed hours of work: 30 hours per week
• Maximum hours of work: 40 hours per week
• Location of work: Auckland

Summary of key responsibilities (including but not limited to):

• Respond to travel enquiries from clients, travel partners and individual travellers, mainly in Mandarin Chinese.
• Identify each client’s travel objectives, group profile, budget and special requirements, and recommend suitable New Zealand travel products, destinations, routes and activities.
• Design and cost tailored itineraries for tour groups, independent travellers and student groups, taking into account route feasibility, seasonality, operational constraints and client budgets.
• Liaise with our partner study-abroad and education agencies in China, respond to their enquiries, recommend suitable programmes and itineraries, and convert enquiries into confirmed bookings.
• Coordinate student winter and summer camp (study tour) programmes, including planning age-appropriate activities, school and educational visits, accommodation, transport and supervision arrangements, and liaising with agencies, parents’ representatives, suppliers and guides before and during each programme.
• Offer advice on local attractions, cultural experiences, sightseeing opportunities and tour options.
• Receive