Instructional Designer

New Zealand Government; Wellington; On-site; NZD 90,000 - 105,000; Full time

Benefits offered by this job

Wellbeing allowance reimbursement

Ability to purchase additional leave

Annual flu vaccinations

Reduced health insurance premiums

Diverse groups and networks

Job summary

New Zealand Government in Wellington is seeking an experienced Instructional Designer to design learning experiences that are intuitive, inclusive, and practical for frontline teams. You will collaborate with subject matter experts to convert complex information into clear, compelling learning products that work within our LMS environment.

The role requires a strong background in instructional design, proficiency with the Articulate suite, and LMS experience (Totara preferred).

Qualifications

• Proven in instructional design and e-learning development, with experience in operational environments like a call centre.
• Proficient in the Articulate suite (Storyline, Rise, etc.).
• Experienced in applying instructional design to both face-to-face and online learning.

Responsibilities

• Develop and design engaging and effective learning materials using instructional design methodologies to support and grow capability in our frontline teams.
• Create interactive e-learning modules using the Articulate suite.
• Manage, maintain, and administer content, users, and reporting within our LMS.

Skills

Instructional design

Articulate Suite

LMS (Totara)

Tools

Articulate Storyline

Articulate Rise

Totara LMS

Job description

Based in Wellington, work in a fun, highly collaborative team that delivers * Create engaging e-learning modules with cutting-edge tools * Support and grow capability in frontline teams

Kōrero mō te tūranga - About the role

We're looking for a talented and experienced Instructional Designer to join our team. As part of our team you'll design learning experiences that are intuitive, inclusive, and practical - ensuring that learning is easy to access, easy to understand, and valuable for people in their day-to-day work. You'll work closely with subject-matter experts, stakeholders, and learners to turn complex information into clear and compelling learning products that work seamlessly in our LMS environment.

He pūkenga tou - Skills & Experience

We are looking for someone with a strong background in instructional design methodologies, proficiency in the Articulate suite, and experience with Learning Management Systems (LMS) preferably Totara.

Key Responsibilities

• Develop and design engaging and effective learning materials using instructional design methodologies to support and grow capability in our frontline teams.
• Create interactive e-learning modules using the Articulate suite.
• Manage, maintain, and administer our content, users, and reporting within our LMS.
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Evaluate and improve existing learning programs based on feedback and performance data.
• Stay updated with the latest trends and best practices in instructional design and e-learning.

We Need People Who Are

• Proven in instructional design and e-learning development, with experience in operational environments like a call centre.
• Proficient in the Articulate suite (Storyline, Rise, etc.)
• Experienced in applying instructional design to both face-to-face and online learning.
• Skilled users of LMS, preferably Totara, with the ability to support, troubleshoot, identify and implement improvements to LMS functionality.

The annual full-time salary range for this role is $90,000 - $105,000pa depending on skills and experience.

Ngā mea e tukuna ana e tātau – What we offer our employees

• Interesting work which impacts Aotearoa as we care for whenua, moana and arawai
• Wellbeing allowance reimbursement
• Ability to purchase additional leave
• Annual Flu Vaccinations
• Reduced Health Insurance Premiums
• Diverse groups and networks
• If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks
• A minimum of four weeks and three days annual leave

Te Tākinatanga - Our Story

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

Applications close on Thursday, 1 October 2026.

You must have the legal right to live and work in New Zealand to be eligible for this position.

You may notice that the Position Description title for this role (Kaihoahoa / Designer - Level Tahi / One) doesn't match the advertised title. At Toitū Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR). Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation. It also gives us the flexibility to provide wider opportunities to our people, to further their careers.

If you have any questions about this role or working at Toitū Te Whenua, please email [e-mail] and our People Services Team will be in touch with you.