Infrastructure Engineer – Contractor

Southern Cross Group; Auckland; Hybrid; NZD 129,000 - 175,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible working arrangements

Job summary

Southern Cross Healthcare is seeking an experienced Infrastructure Engineer to support a large, complex environment across servers, networking, cloud, and collaboration platforms. You will troubleshoot, implement upgrades, and contribute to continuous improvements within a collaborative team.

This day-rate contractor role (~9 months) targets hands-on professionals who enjoy solving technical challenges and delivering reliable services across hospitals and support functions.

Qualifications

• 5+ years' experience as Infrastructure/Systems Engineer in enterprise or multi-site environments.
• Strong troubleshooting across Microsoft, networking and cloud technologies.
• Hands-on experience with Windows Server and Hyper-V.
• Experience with enterprise networking (TCP/IP, DNS, DHCP, VLANs).
• Experience supporting Azure, Active Directory, Group Policy and Microsoft Entra ID.
• Microsoft 365 administration including Exchange Online, SharePoint Online and Teams.

Responsibilities

• Provide Level 2/3 operational support across a broad enterprise environment.
• Troubleshoot complex issues and support infrastructure changes and upgrades.
• Collaborate with internal teams and vendors to resolve issues and maintain reliable services.
• Support security, telephony and collaboration platforms within ITIL-aligned processes.

Skills

Windows Server

Hyper-V

Azure

Active Directory

Microsoft 365

Network troubleshooting

ITIL/ITSM

Communications

Tools

Windows Server

Hyper-V

Azure

Active Directory

Microsoft Entra ID

Microsoft 365

Exchange Online

SharePoint Online

Microsoft Teams

Job description

National Support Office - Auckland

Ready to take your infrastructure expertise into a large, complex and purpose-led organisation? As our Infrastructure Engineer, you'll play a key role in keeping the technology that supports Southern Cross Healthcare reliable, secure, and performing at its best.

Working as part of our Infrastructure Services team, you'll provide Level 2/3 operational support across a broad enterprise environment spanning servers, networking, cloud, wireless, Microsoft 365, security, telephony and collaboration platforms. You'll troubleshoot complex issues, support infrastructure changes and upgrades, and contribute to improvements that strengthen the technology services used across our hospitals and support functions.

You’ll work across technologies including Windows Server, Hyper-V, Azure, Active Directory, Microsoft Entra ID, Microsoft 365, enterprise networking, wireless and firewalls, giving you the opportunity to work across a genuinely broad infrastructure environment. You'll also partner with internal teams and technology vendors to resolve issues, deliver effective solutions and maintain reliable services across the organisation.

This is a day rate contractor role (approx 9 months) suited to an experienced Infrastructure or Systems Engineer who enjoys solving complex technical problems, working independently, and contributing to continuous improvement within a collaborative team.

• 5+ years' experience in an Infrastructure Engineer or Systems Engineer role
• Experience supporting enterprise or large, multi-site environments
• Strong troubleshooting capability across Microsoft, networking and cloud technologies
• Hands-on experience with Windows Server and Hyper-V
• Strong understanding of enterprise networking, including TCP/IP, DNS, DHCP, VLANs and switching
• Experience supporting Azure, Active Directory, Group Policy and Microsoft Entra ID
• Microsoft 365 administration experience, including Exchange Online, SharePoint Online and Microsoft Teams
• Experience supporting enterprise wireless, firewalls, network security and telephony environments
• Experience working within ITIL-aligned environments, using ServiceNow or a similar ITSM platform
• Excellent communication skills and the ability to manage competing priorities and work independently
• Competitive Rewards: Attractive remuneration package
• Flexibility & Growth: Flexible working arrangements

Ko wai matou | Our Organisation

At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:

• Care First - We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
• Better Together - Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
• Pursue Excellence - We strive to improve, innovate, and excel every day- never settling, always aiming to deliver our best.

We're proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians - working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we're one of Aotearoa New Zealand's largest and most trusted healthcare providers.

Driven by a strong 'for purpose' ethos, we think beyond financial quarters- planning for generations to come.

We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.

If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at [e-mail] for a confidential conversation.