HR Systems & Process Improvement Specialist (Digital)

The University of Waikato; Hamilton; On-site; NZD 73,000 - 87,000; Full time

Job summary

The University of Waikato is seeking an HR Administrator specialising in Digital HR Operations to modernise people processes across the university. You will focus on reducing manual effort and improving user experience through technology.

You will support Oracle Cloud HCM, identify opportunities to automate HR workflows, and help managers and staff navigate digital HR systems with confidence. This role emphasises self-service adoption and system-led processes.

Qualifications

• Strong digital literacy and confidence using enterprise software and business systems.
• Ability to identify issues, recommend improvements, and follow through on solutions.
• Comfort with data, reports, and information systems.

Responsibilities

• Support managers and staff to effectively use HR self-service tools.
• Assist with testing, implementation, and adoption of system enhancements.
• Develop user guides, process documentation, and practical resources.
• Use data, reporting, and process insights to identify opportunities for improvement.
• Contribute to a culture of innovation and continuous improvement.

Skills

Digital literacy

Problem-solving

Data reporting

Collaboration

Learning mindset

AI-enabled tools

Tools

Oracle Cloud HCM

Job description

The University of Waikato is seeking an HR Administrator specialising in Digital HR Operations to modernise people processes across the university. You will focus on reducing manual effort and improving user experience through technology.

You will support Oracle Cloud HCM, identify opportunities to automate HR workflows, and help managers and staff navigate digital HR systems with confidence. This role emphasises self-service adoption and system-led processes.