Host | Pou Tiaki

Hutt City Council Wages; New Zealand; On-site; NZD 28,000 - 39,000; Part time

Job summary

The Dowse Art Museum and Petone Settlers Museum are seeking a casual Host to greet visitors and help create a welcoming experience in our community spaces. You will assist in retail sales, stock local artists, and support events and tours of the galleries.

We value customer service flair, a positive attitude, and the ability to work as part of a cohesive team. Some evenings and weekends are required; computer use for the sales system is part of the role.

Qualifications

• Experience in customer service or retail environments.
• Ability to assist customers and provide information clearly.
• Willingness to work evenings and weekends.

Responsibilities

• Be the first point of contact for visitors and answer queries.
• Assist customers in retail stores and promote local artists’ products.
• Help with venue hire, events, and setting up furniture for functions.
• Provide tours of galleries and support public programmes as needed.

Skills

Customer service

Retail experience

Hospitality

Team player

Tools

Retail POS system

Job description

Casual opportunity

Are you passionate about fine arts and culture? Friendly, cohesive team environment

About the role

Our Hosts are the welcoming and informative face of The Dowse Art Museum and Petone Settlers Museum. The role of the Host is to create an inviting and positive experience for all visitors and customers by: Being the first point of contact for all visitors - providing information and assisting with queries. Helping customers in our retail stores. Our museum shop stocks many local artists, and it is your job to sell these amazing products. Assisting venue hire clients and ensuring the smooth running of events and functions. Setting up and unpacking furniture for functions. Assisting with the Museums public programmes and events and giving tours of the galleries. Some evenings and weekend work will be required. Duty managers license is desirable. Retail or hospitality experience is desirable.

Position Description

About You

To succeed in this role, you will have a passion for customer service and retail, enjoy creating a positive environment for others, and thrive on working as part of a team with strong values and objectives. You will be able to be on your feet much of the day and be able to lift and move furniture etc. You will need to be computer competent as you will use our retail sales system and other computer programmes. Casual hours are on call and include evenings and weekends. The Dowse team is close-knit, skilled, and enthusiastic. Your work will be diverse, and we work hard to provide good career and skill development opportunities for our staff.

We reserve the right to withdraw the job advertisement at any time.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.

At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive.

He aha te mea nui o te ao? He tangata, he tangata, he tangata. What is the most important thing in the world? It is the people, it is the people, it is the people.

Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt.

We're a team of leaders, planners, connectors and creators designing our future alongside our communities.

Tūhono mai.