Hospital Admin Roving Reliever — Flexible Casual Support

JobSpace; Palmerston North; On-site; NZD 68,000 - 77,000; Part time

Benefits offered by this job

Learning environment

Professional culture

Fulfilling work with lifestyle options

Tailored wellness programmes

Job summary

Health New Zealand | Te Whatu Ora is seeking a Casual General Administration Roving Reliever for Palmerston North Hospital to provide broad administrative support across multiple services, ensuring timely patient bookings and smooth operations.

The role involves reception, referrals, patient communications, and data entry with flexibility for shifts up to 40 hours per week.Casual, on-call as required with a 7:30am–5:30pm schedule.

Qualifications

• Previous administration, reception, or customer service experience.
• Excellent verbal, written, and telephone communication skills.
• Strong computer, keyboard, and data entry skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Customer-focused approach and delivering high-quality service.
• Ability to work independently and in a team.
• Understanding of privacy, confidentiality, and professional standards.
• Flexibility to work across departments and adapt to changing workloads.
• Knowledge of medical terminology.
• Understanding of healthcare booking systems and processes.

Responsibilities

• Provide efficient, effective administrative support across multiple services as required.
• Manage patient bookings, respond to telephone enquiries, maintain patient information systems, process referrals, greet patients and visitors, and provide general administrative support to clinical and operational teams.
• Support outpatient clinics, reception areas, booking services, and other administrative functions as needed.

Skills

Administration experience

Reception experience

Customer service

Communication skills

Data entry

Organisational skills

Customer-focused

Teamwork

Privacy & confidentiality

Medical terminology

Healthcare booking systems

Job description

Health New Zealand | Te Whatu Ora is seeking a Casual General Administration Roving Reliever for Palmerston North Hospital to provide broad administrative support across multiple services, ensuring timely patient bookings and smooth operations.

The role involves reception, referrals, patient communications, and data entry with flexibility for shifts up to 40 hours per week.Casual, on-call as required with a 7:30am–5:30pm schedule.