Holiday Programme Crew (QT)

Queenstown Lakes District Council; Queenstown; On-site; NZD 28,000 - 33,000; Full time

Job summary

Queenstown Lakes District Council invites a casual staff member to join our Holiday Programme team. You will provide superior service and ongoing support to ensure participants have a safe, enjoyable experience in our facilities.

You’ll supervise groups of children, assist with activities and outings, greet families, and maintain high safety and customer service standards across the centre, including aquatic facilities.

Qualifications

• Experience working with children in supervisory roles.
• Strong communication and leadership abilities.
• Customer-focused, friendly, and able to engage with diverse groups.
• Ability to adapt to a busy, fast-paced environment.

Responsibilities

• Assist members with use of facilities and equipment to ensure safety.
• Supervise groups of children and maintain safety at all times.
• Create, facilitate and manage activities, games and outings.
• Provide friendly, professional service to children and parents.
• Respond quickly to emergencies and maintain high standards of safety.

Skills

Child supervision

Communication

Customer service

Teamwork

Education

First Aid Certificate (NZQA)

NCEA or bursary

Job description

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Queenstown Lakes District Council – Queenstown, South Island

Live, work and play in Aotearoa New Zealand’s most spectacular setting.

No two days at Queenstown Lakes District Council are the same. Every day we provide services, facilities and programmes essential to the health and wellbeing of our people and environment, while stepping up to the challenges and opportunities that come with being New Zealand’s fastest growing territorial authority.

We’re proud to be QLDC. Our people are motivated by a shared purpose driven by care, connection and community. All our roles are at the heart of a dynamic and diverse set of communities where you will be making a genuine difference every day. Join us.

Our Holiday Programme team are a passionate bunch that plan, coordinate, and carry out programmes of activities for children across the district and we’re looking for a new member to join the Queenstown based team on a casual basis.

What you’ll be doing / He aha te mahi

You will be providing superior service and on-going support to all holiday programmes to ensure participants have an enjoyable and safe experience.

The role will involve:

• Assisting members with usage of facilities and equipment to ensure the safety of members.
• Supervising groups of children and ensuring their safety at all times
• Creating, facilitating and managing activities, games and outings and joining in as appropriate
• Maximising the kids enjoyment of the aquatic facilities by providing friendly and helpful service, correct and consistent information, and ensuring all safety measures are taken and practiced.
• Responding quickly, appropriately and effectively to any emergencies
• Providing an outstanding level of customer service, greeting kids and parents with a friendly approach, and continuing to maintain high standards throughout the centre.

What you’ll bring to the role / Ko wai to Pukeka

You’ll have experience working with children, more specifically in a supervisory role, and have an interest in the sports and events industry. You will be a strong communicator, able to lead and motivate groups of (often excitable) children and will enjoy working in a busy, fast paced role and are flexible and adaptable to changing situations.

To best succeed in this role, you’ll have:

• A current NZQA affiliated First Aid Certificate. Unit standards 26551 & 26552 (preferable).
• High School NCEA or Bursary (minimum level of education required)
• Demonstrated Leadership skills
• Demonstrated ability to positively communicate with, and relate well to, a broad range of people from a variety of backgrounds, cultures and ages.