Hearing Care Front Desk & Client Relations Pro

Amplifon; Mount Maunganui; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Free premium hearing aids

Family discounts

Discounted health insurance

Birthday day off

Ongoing training

Job summary

Bay Audiology is seeking a dedicated Client Advisor for Bayfair, Mount Maunganui. This fixed‑term role runs Monday to Friday, 8:30am–5:00pm, with flexibility to cover clinics across the region.

You’ll welcome customers, manage appointments, and provide gold standard client care while supporting front desk duties. Full training is provided, including hearing screening basics and hearing aid repairs, and you’ll travel between clinics as needed.

Qualifications

• Customer service or retail experience required.
• Friendly, clear communication style.
• Strong admin and multitasking skills.
• Great phone manner and attention to detail.

Responsibilities

• Provide gold standard client care.
• Welcome customers with warmth and professionalism.
• Manage appointments and front desk duties.
• Assist with hearing aid repairs and over-the-counter sales.
• Conduct basic hearing screenings.
• Travel between clinics as needed.
• Navigate digital tools and adapt to new systems.

Skills

Customer service/retail experience

Friendly communication

Admin and multitasking

Phone etiquette

Driver's license

Job description

Bay Audiology is seeking a dedicated Client Advisor for Bayfair, Mount Maunganui. This fixed‑term role runs Monday to Friday, 8:30am–5:00pm, with flexibility to cover clinics across the region.

You’ll welcome customers, manage appointments, and provide gold standard client care while supporting front desk duties. Full training is provided, including hearing screening basics and hearing aid repairs, and you’ll travel between clinics as needed.