Head of IT at Cin7

Cin7; Auckland; Hybrid; NZD 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work

Fully paid health insurance

Birthday off

Wellness day

Office in Grafton

Social activities

Referral bonus

Smart casual dress code

Job summary

Cin7 is seeking a Head of IT to lead global IT operations, compliance, and governance from Auckland. This senior role requires hands-on leadership, strong partnerships with security and engineering, and a track record of managing a SaaS tech stack across jurisdictions.

You will own identity and access management, device policy, and the corporate IT lifecycle, while coordinating audits, vendor management, and continuous improvement in a cloud-first environment.

Qualifications

• 5+ years leading IT operations in a scaling SaaS or tech organization.
• Experience delivering SOC 2 or equivalent compliance programs.
• Proven ability to partner with security and engineering at senior levels.

Responsibilities

• Lead end-to-end IT operations and governance for a global staff.
• Own identity, access management and device policy programs.
• Oversee SaaS portfolio, licensing, renewals and cost optimization.
• Coordinate audit readiness and remediation with security and executives.
• Manage vendor relationships and IT budgeting across jurisdictions.
• Drive policy, controls, evidence collection, and continuous compliance.

Skills

SOC 2 compliance

IT operations leadership

Cloud IAM (SSO/MFA)

Entra ID

Intune

Vendor management & budgeting

Audit partnerships

Cross-functional collaboration

Tools

Microsoft Entra ID

Intune

SSO/MFA

Job description

Apply for Head of IT at Cin7 in Auckland City, N, NZ. This Full time on site position offers great opportunities for career growth. NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.

How you’ll make an impact:

This leadership role is responsible for the strategy, daily operations, and continuous improvement of CIN7's corporate IT environment, and for leading our technology compliance and audit programs. You’ll be the organizational head of IT and the driving force behind SOC 2, partner audits, and integration compliance programs. You’ll work in close partnership with the Head of Security and the VP of Engineering to make sure CIN7 stays compliant, all the time, not just at audit season. This role demands a hands-on technical leader who can run day-to-day IT lifecycles, keep corporate systems reliable and well-governed, and bring people across teams together around a shared compliance agenda.

Why Work for Us?

• Hybrid Working Environment - 3 days work from home per week
• Option to work 30 days every six months fully remote from anywhere in the world
• Celebrate your birthday with a paid day off
• A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• Fully paid health insurance
• Regular Social Activities with office drinks and food on us
• Recruitment referral bonus
• Smart Casual dress code
• Modern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc

Here’s what you’ll do:

Core IT Operations Management (Day-to-Day)

Lifecycle Management:

• Oversee end-to-end onboarding and offboarding for all global staff, contractors, and consultants, making sure equipment and access are provisioned and removed cleanly and on time.

Hardware & Asset Management:

• Manage procurement, inventory lifecycle, distribution, and maintenance of all corporate hardware.

Network Operations:

• Design, manage, and maintain networking, Wi-Fi, and connectivity infrastructure across office locations.

Identity & Access Management:

• Own the corporate identity platform, access controls, single sign-on, and multi-factor authentication.

Endpoint Management:

• Architect, deploy, and maintain Microsoft Intune device policies, compliance baselines, and application deployment for a fully cloud-first environment.

SaaS & Vendor Management:

• Manage the corporate SaaS portfolio and vendor relationships, including licensing, billing, renewals, new vendor onboarding, selection, and cost optimization.

Corporate Systems & Integrations:

• Work with RevOps, Data, and Platform teams to understand technical requirements for corporate system integrations, and own the architecture of those integrations.

AI Tooling:

• Lead the rollout and administration of AI tools across the business. Make sure adoption follows acceptable use policies set with the Head of Security.

Technology Compliance & Audit Leadership

Audit Leadership:

• Lead SOC 2 compliance audits, finance-related IT audits, and third-party partner reviews from start to finish.
• Coordinate with the Head of Security and the VP of Engineering so each team’s controls, evidence, and remediation are ready on time.

Continuous Compliance Partnership:

• Work with the Head of Security and the VP of Engineering to build a shared, year-round compliance rhythm, with clear control owners, regular check-ins, and no last-minute scrambles.

High-Stakes Partner Audits:

• Act as the primary point of contact for rigorous partner audits (e.g., Amazon) and integration compliance programs (QuickBooks, Google, Xero).
• Bring in security and engineering expertise where needed.

Control Ownership & Evidence:

• Design, operate, and monitor IT general controls.
• Coordinate evidence collection across Security, Engineering, and other teams so it’s always current and ready on demand.

Compliance Program Management:

• Own the compliance calendar and track control gaps and remediation across teams.
• Work with each team’s leaders to keep commitments on track.

Policy Management:

• Draft, implement, and maintain IT policies, standards, and procedures with the Head of Security, the VP of Engineering, People & Culture, and the SLT.

Stakeholder Reporting:

• Report compliance status, audit outcomes, and risks clearly to executives, auditors, and partners.

Cross-Functional Partnership

• Partner with the Head of Security to make sure IT systems, endpoints, and identity controls meet security requirements.
• Support security questionnaires and customer due diligence with IT and compliance evidence.
• Support company-wide security awareness by making sure training completion and related controls are tracked for audit.

Here’s what you’ll bring:

• 5+ years leading IT operations, ideally in a scaling SaaS or tech organization operating across multiple jurisdictions.
• People leadership experience and a growth mindset, with the ability to manage and develop technical specialists.
• Accountable leadership of a SOC 2 (or equivalent) compliance program, including audit prep, control design, evidence management, and remediation.
• You’ll need a track record of driving compliance through strong partnerships with security and engineering leaders, plus the credibility to represent the program to auditors, partners, and executives.
• Experience leading partner or platform compliance reviews (e.g., marketplace or integration partner audits).
• Deep hands-on experience with Microsoft Entra ID, Intune, and SSO/MFA in a cloud-first environment.
• Strong SaaS portfolio, vendor, and budget management.
• Proven stakeholder management at senior leadership level, with the ability to translate technical and compliance risk into business terms.

In return, we offer:

• Hybrid Working Environment - 3 days work from home per week
• Option to work 30 days every six months fully remote from anywhere in the world
• Celebrate your birthday with a paid day off
• A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• Fully paid health insurance
• Regular Social Activities with office drinks and food on us
• Recruitment referral bonus
• Smart Casual dress code
• Modern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc

Salary range is in NZD currency

Why Cin7?

At Cin7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations.

We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. Cin7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.