IT Systems Administrator Engineering · Auckland ·

The Boundary

Auckland

Hybrid

NZD 70,000 - 110,000

Full time

3 days ago

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Benefits offered by this job

Mental Health & Wellbeing support

Learning & development opportunities

Dog friendly office

Long service leave

Health & wellness allowance

Remote working policy

Team events

Job summary

The Boundary is seeking an IT Systems Administrator for its New Zealand operations. You will own local infrastructure, support and hardware reliability, reporting to the NZ CTO and collaborating with the global IT team.

This high-impact, autonomous role involves managing the local IT budget and keeping the tech stack up to date to ensure secure and efficient operations. Ideal candidates will have hands-on experience with Windows workstations and servers, Google Workspace, and basic security

Qualifications

Hands-on experience with Windows workstations, servers, and storage.
Experience in managing Active Directory and cloud identity (Entra ID)
Strong networking fundamentals and endpoint security practices.

Responsibilities

Maintain local server, network (LAN/Wi‑Fi/VPN/firewalls), and virtualization environments ensuring backups and DR readiness.
Provide end-to-end IT support for NZ staff from the local helpdesk.
Manage identity, access and security across Microsoft 365 and Google Workspace with least-privilege controls.
Troubleshoot render nodes and production IT infrastructure for creative workflows.
Budget, procurement and asset management for NZ IT including licenses and vendors.
Create clear technical documentation and onboarding guides; drive local improvements aligned with global IT standards.

Skills

Windows OS

Windows Server

Active Directory

Entra ID

Intune

Google Workspace

Networking basics

Security hygiene

Troubleshooting

Communication

Documentation

Tools

Nasuni

Perforce

Hyper-V

AWS

Thinkbox Deadline

Job description

About Us

For over two decades, The Boundary has been at the forefront of digital excellence. With a global team of 150+ experts across London, New York, Dubai, and Auckland, we partner with the world's leading developers to deliver unparalleled architectural storytelling.

Founded by award-winning architects, our work sits at the intersection of design intuition and technical mastery. From pioneering digital twin infrastructure to the seamless integration of AI and real-time technology, we don't just anticipate the future of the industry; we are already building it.

The Opportunity

Are you a proactive IT professional who loves solving hands on technical challenges and keeping systems running seamlessly?

As our IT Systems Administrator, you'll be the go to technical expert for The Boundary's New Zealand operations. Reporting directly to the CTO in NZ while collaborating with our global IT team, you will take full ownership of local infrastructure, support and hardware reliability.

This is a high-impact, individual contributor role where you will operate with autonomy - ensuring our team works securely and efficiently, managing the local IT budget, and keeping our tech stack up to date.

What You'll Do

Your core responsibilities will include:

Network & Infrastructure Operations: Keep local server, network (LAN, Wi-Fi, VPN, firewalls), and virtualisation environments running smoothly while managing backups, storage health, and disaster recovery readiness in line with global standards.

End-User Support & Hardware Lifecycle: Deliver end to end technical support for New Zealand employees, taking full ownership of local helpdesk requests and managing the setup, maintenance, repair, and disposal of workstations and hardware.

Identity, Access & Security Administration: Administer user onboarding/offboarding across Microsoft and Google Workspace environments while strictly applying least-privilege access, endpoint protection, routine patching, and proactive threat escalation.

Render & Creative IT Infrastructure: Collaborate with technical artists to maintain and troubleshoot render nodes and underlying production IT infrastructure to ensure high-performance reliability for creative workflows.

Budgeting, Procurement & Asset Management: Build and track the NZ IT budget, source vendor quotes, manage equipment purchasing and software licenses, and maintain complete records of local assets, warranties, and supplier agreements.

Documentation & Continuous Improvement: Create clear technical documentation and user self-help guides, deliver smooth IT onboarding for new hires, and continuously refine local systems in alignment with global IT guidelines.

What You'll Bring

Practical Experience: Proven hands-on capability in supporting Windows workstations, networks, servers, and shared storage, with a strong track record of diagnosing hardware/software faults and seeing issues through to resolution.

Core Technical Stack: Working knowledge of Windows and Windows Server, Microsoft administration (Active Directory, Entra ID, Intune), Google Workspace, and core networking fundamentals (TCP/IP, DNS, DHCP, switching, Wi-Fi, VPNs, firewalls).

Systems & Security Hygiene: Practical experience managing shared storage permissions, backup monitoring, routine patching, endpoint security controls, and asset/license record keeping.

Problem-Solving & Mindset: An independent, methodical approach to troubleshooting with the sound judgment to recognise risks, document findings, turn recurring issues into workflow improvements, and elevate when appropriate.

Clear Communication: Ability to communicate patiently and clearly with both technical colleagues and non-technical staff - explaining progress, options, and solutions without unnecessary jargon.

Delivery & Operational Skills: Strong organisational skills to prioritise competing support requests, coordinate supplier services, and prepare clear budget forecasts and purchasing recommendations.

Qualifications: Relevant IT qualifications or certifications are a bonus, but practical capability and reliable judgment matter most.

Bonus Knowledge: Familiarity with Nasuni, Perforce, Hyper-V, AWS exposure, Thinkbox Deadline, creative applications, or basic scripting is an advantage, but not essential.