Guest Service Host

Skyline Enterprises; Queenstown; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Free gondola & luge

Free staff meals

Accommodation options

Job summary

Skyline Enterprises in Queenstown is seeking a Guest Services Host to deliver outstanding customer service and provide information about Skyline activities and dining options. The role requires energy, confidence, and the ability to work independently while maintaining a polished presentation.

Flexibility for weekend and public holiday shifts is essential. Successful candidates will represent Skyline Queenstown with strong communication skills and a proactive approach, contributing to a

Qualifications

• Exceptional customer service skills required.
• Strong communication and interpersonal skills necessary.
• Understanding and representing Skyline Queenstown’s offerings is essential.

Responsibilities

• Deliver excellent customer service to Skyline guests.
• Provide information about Skyline activities and food & beverage outlets.
• Maintain a professional, confident presence at all times.
• Work both independently and proactively; be flexible with shifts including weekends/holidays.

Skills

Exceptional customer service

Strong communication

Interpersonal skills

Job description

About The Role

As a Guest Services Host, you will be responsible for delivering excellent customer service and presenting a professional, confident presence to our Skyline guests. You will offer assistance and provide information about Skyline activities and our food & beverage outlets. The successful candidate will be energetic, confident, and able to work both independently and proactively. You will maintain a high standard of personal presentation, demonstrate strong attention to detail, and communicate effectively with a wide range of guests. As this role involves being on your feet for extended periods, a good level of physical fitness is essential. You will also need to be flexible and available to work a variety of shifts, including weekends and public holidays.

• Full Time


• Application Closes 14 Oct 2026


• Otago - Queenstown


• Customer Service Representative

The Perfect Candidate Will Bring

• exceptional customer service skills,


• strong communication and interpersonal skills,


• a commitment to understanding and representing Skyline Queenstown’s offerings,

Every Role Offers

• a fun, diverse working environment including free gondola and luge rides for family and friends,


• a place in a dynamic, values-driven and growing international organisation,


• free staff meals and $1 coffees,


• accommodation options.

Join Our Team

We’re always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our customers, our community and with each other. We work a little differently at Skyline and we can’t wait to show you how.

Please only apply if you have the right to legally work in New Zealand.

Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.