Guest Experience Host: Tickets, Photos & Fun

Qjumpers; Bay of Plenty; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Free gondola and luge rides

Daily staff lunches

Discounted cafe meals

Cross-training across departments

Job summary

Skyline Rotorua is hiring a Guest Service Host – Photography to welcome guests, assist with ticket sales, and capture memorable moments during the Skyline experience. You will help guests view and purchase photos while delivering a high-energy, friendly service.

This role requires excellent communication, a customer-first mindset, and the ability to thrive in a fast-paced environment. Availability across the peak summer season is preferred, with opportunities for cross-training.

Qualifications

• Experience in guest-facing roles in retail, hospitality, or tourism preferred.
• Ability to work in a fast-paced environment during peak seasons.
• Eligibility to work in New Zealand is required.

Responsibilities

• Welcome guests and assist with ticket sales and bookings.
• Process cash transactions accurately and efficiently.
• Provide information about Skyline experiences and attractions.
• Help guests capture and view photos, and assist with purchases.
• Deliver a fun, engaging guest experience throughout shifts.

Skills

Customer service

Communication skills

Cash handling

Point-of-sale

Guest experience

Team collaboration

Tools

POS systems

Job description

Skyline Rotorua is hiring a Guest Service Host – Photography to welcome guests, assist with ticket sales, and capture memorable moments during the Skyline experience. You will help guests view and purchase photos while delivering a high-energy, friendly service.

This role requires excellent communication, a customer-first mindset, and the ability to thrive in a fast-paced environment. Availability across the peak summer season is preferred, with opportunities for cross-training.