Guest Experience Host: Food, Beverages & Retail

RealNZ; Otago; On-site; NZD 36,000 - 39,000; Full time

Benefits offered by this job

Epic staff perks

Discounted RealNZ adventures

Historic TSS Earnslaw commute

Job summary

RealNZ is seeking a Food & Beverage Retail Host for Queenstown's iconic Westaways, Walter Peak. You will welcome guests, prepare food and beverages, and assist with retail sales and stock control, while delivering exceptional guest experiences on a dynamic, full-time schedule aboard New Zealand’s famed attractions.

The role offers guaranteed hours, a vibrant team, and unique benefits including access to RealNZ adventures.

Qualifications

• Previous Food & Beverage and/or retail experience
• A passion for delivering outstanding customer service
• Great communication skills and a positive, can-do attitude
• Someone who enjoys variety and can juggle multiple tasks
• Barista and/or bar experience is a bonus
• A Duty Manager's Certificate is a bonus, but not essential.

Responsibilities

• Welcoming and hosting guests from around the world
• Preparing and serving food, coffee and beverages
• Selling gifts, souvenirs and RealNZ experiences
• Creating eye-catching retail displays and keeping the store looking its best
• Assisting with stock control and merchandising
• Helping maintain a clean, safe and welcoming environment
• Supporting your teammates to deliver unforgettable guest experiences.

Skills

Customer service

Communication

Multitasking

Barista experience bonus

Retail experience

Job description

RealNZ is seeking a Food & Beverage Retail Host for Queenstown's iconic Westaways, Walter Peak. You will welcome guests, prepare food and beverages, and assist with retail sales and stock control, while delivering exceptional guest experiences on a dynamic, full-time schedule aboard New Zealand’s famed attractions.

The role offers guaranteed hours, a vibrant team, and unique benefits including access to RealNZ adventures.