Iconic NZ F&B Team Lead - Guest Experience

RealNZ; Queenstown; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Staff accommodation

Development opportunities

Career growth

Job summary

RealNZ is seeking a Food & Beverage Team Leader for Walter Peak High Country Farm, offering stunning lake and mountain views as your office. You will lead the Walter Peak F&B team, deliver exceptional guest experiences, oversee service operations, train and mentor staff, and support retail activities while maintaining food safety and presentation standards.

The role requires weekend work, a current LCQ and Duty Manager Certificate, and residence in the Queenstown area or immediate relocation.

Qualifications

• Leadership experience in Food & Beverage environments.
• Strong customer service and hosting skills.
• Bar and barista experience preferred.
• Excellent communication and organisational abilities.
• Current LCQ and Duty Manager certification.

Responsibilities

• Lead and support the Walter Peak Food & Beverage team.
• Deliver outstanding guest experiences and service excellence.
• Oversee food & beverage service operations.
• Assist with training, coaching, and motivating team members.
• Support retail and sales activities.
• Maintain food safety, presentation and operational standards.
• Pitch in as needed to keep the operation running smoothly.

Skills

Leadership

Customer service

Bar & barista

Communication

Duty Manager LCQ

Job description

RealNZ is seeking a Food & Beverage Team Leader for Walter Peak High Country Farm, offering stunning lake and mountain views as your office. You will lead the Walter Peak F&B team, deliver exceptional guest experiences, oversee service operations, train and mentor staff, and support retail activities while maintaining food safety and presentation standards.

The role requires weekend work, a current LCQ and Duty Manager Certificate, and residence in the Queenstown area or immediate relocation.