Graphic Designer / Customer service

Macro Import Ltd; Howick; On-site; NZD 60,000 - 80,000; Full time

Job summary

Vast Print (WMS Print & Sign) is seeking an experienced Graphic Designer in East Tamaki, Auckland. The role combines graphic design, prepress, and customer service on a range of print and signage projects from concept to production.

You will handle client communications, artwork preparation, and design for flyers, brochures, signage, vehicle wraps, and more, while meeting tight deadlines in a fast-paced environment.

Qualifications

• 2+ years experience in printing and signage
• Strong knowledge of graphic design and prepress processes
• Excellent organisational and time management skills
• Experience communicating directly with clients
• Fluent English (written and spoken)

Responsibilities

• Respond to customer emails and phone enquiries
• Prepare artwork for print and production
• Design marketing and signage materials
• Manage workload and meet production deadlines
• Assist with production and support the team when required

Skills

Graphic design

Prepress

Customer service

Time management

Tools

Printers

Digital presses

Finishing equipment

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you an experienced Graphic Designer with strong print, signage, and prepress skills? Do you enjoy working in a fast-paced environment where every day brings something different? If so, we'd love to hear from you.

East Tamaki, Auckland | Full-time

About Us

Vast Print (WMS Print & Sign) is a well-established printing and signage company based in East Tamaki, Auckland. We're a small, close-knit team producing a wide variety of print and signage projects across the Auckland region using state-of-the-art printers and equipment.

We're also expanding our online printing business through Epic Print, making this an exciting time to join our growing company.

About the Role

This is a varied, hands-on role that combines graphic design, prepress, and customer service. You'll work on a wide range of print and signage projects while communicating directly with customers and managing jobs from concept through to production.

Your responsibilities will include:

• Responding to customer emails and phone enquiries
• Preparing artwork for print and production
• Designing a variety of marketing and signage materials
• Working on projects including:
  • Flyers, brochures, menus and business cards
  • Indoor and outdoor signage
  • Vehicle signage and wraps
• Managing your own workload and meeting production deadlines
• Assisting with production and supporting the team when required

We're looking for someone who takes pride in producing high-quality work, has excellent attention to detail, and genuinely enjoys helping customers.

About You

You are:

• Self-motivated, reliable, and adaptable
• A confident communicator with excellent customer service skills
• Well organised and able to prioritise multiple jobs
• Detail-oriented with a strong eye for layout, typography, and design
• Able to work independently while contributing positively to a small team
• Someone with a positive, "can-do" attitude who is always willing to learn

Skills & Experience

To be successful in this role, you'll have:

• At least 2 years' experience in the printing and signage industry
• Strong knowledge of graphic design and prepress processes
• Excellent organisational and time management skills
• Experience communicating directly with clients
• High attention to detail and quality control
• A willingness to learn and operate printers, digital presses, and finishing equipment
• Confidence using Windows-based (PC) systems
• Fluent English (both written and spoken); Mandarin would be an advantage

Eligibility

Applicants must:

• Be currently living in New Zealand and available for an interview
• Be a New Zealand Citizen, New Zealand Resident, or hold a valid New Zealand Work Visa