General Manager – Wealth & Insurance Partnerships

Bank of New Zealand; Auckland; Presencial; NZD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Bank of New Zealand (BNZ) is seeking a General Manager – Wealth & Insurance Partnerships to lead the CP&S portfolio. You will set the wealth and insurance strategy with partner-led growth, govern all products for fit-for-purpose value, and ensure strong customer outcomes and fair value while maintaining rigorous governance across design to retirement.

You will run governance forums for the Executive and Board, drive simplification across the product set, and manage the partner portfolio with

Formación

• Senior leadership experience in financial services or regulated environments.
• Experience designing and governing product lifecycles and customer outcomes.
• Proven ability to negotiate and manage complex strategic partnerships.

Responsabilidades

• Own product governance across CP&S and set standards for product owners.
• Set and deliver wealth and insurance strategy, expanding partner-led offerings.
• Define outcome measures, monitor performance, and address issues.
• Provide governance insight to Executives and the Board with data-driven views.
• Drive simplification by rationalising products and reducing complexity.
• Run partnership portfolio governance including renewals and exits.

Conocimientos

Senior leadership

Product governance

Partnerships management

Financial services experience

Descripción del empleo

Worker Type:

Permanent

Here at BNZ, it’s about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise “If you can imagine a better future, let’s find a way.”

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

We’re looking for a General Manager – Wealth & Insurance Partnerships to join our Customer, Product & Services (CP&S) team.

You’ll set and deliver BNZ’s wealth and insurance strategy through a partner-led model, bringing more customers into these products and growing the income they contribute to BNZ. You’ll also own product governance for CP&S, making sure every product we offer is fit for purpose, delivers fair value and good customer outcomes, and is well controlled from design to retirement.

MōteTūranga| About the Role

We spoke with our Executive Manager, Customer Products & Services, and he let us know the following about therole:

What are some of the key responsibilities the General Manager will own?

• Own product governance across CP&S covering the full product lifecycle. Set clear standards, decision rights and accountabilities for product owners across CP&S.

• Set and deliver the wealth and insurance strategy - define where BNZ plays in wealth and insurance and the role of partners, and grow the number of customers who hold these products by building them into home lending, cards, everyday banking and business banking journeys across digital and banker channels.

• Assure customer outcomes and fair value - define outcome measures, monitor product performance, complaints and conduct indicators, and make sure issues are acted on quickly and remediated where needed.

• Provide insight and oversight - run governance forums that give the Executive and Board a clear, data-led view of product health, conduct risk and regulatory obligations.

• Simplify the product set - use product reviews to drive rationalisation, removing products, variants and features that no longer serve customers or BNZ, reducing complexity, cost and risk.

• Run the partnership portfolio for value - set contract strategy, test value against the market, use renewals, recontracting and exits to improve outcomes, and apply the same product governance standards to partner‑issued products as to BNZ’s own.

What is the most exciting thing about this opportunity?

This is an opportunity to take Wealth, Insurance and Partnerships to the next level. With strong foundations to build from, you’ll have the scope to lift our ambition, bring a different perspective and shape the next phase of growth, creating even greater value for our customers and BNZ.

What attributes will this person display in order to be successful in this role?

We are looking for someone with proven senior leadership experience in financial services, with accountability for product governance, conduct or product risk outcomes. You will also have:

• Experience designing and running product lifecycle governance, fair value and customer outcome frameworks in a regulated environment.

• A strong record of setting strategy and negotiating, structuring and managing complex strategic partnerships.

• Commercial acumen and experience growing product income through customer journeys and distribution channels.

• Experience leading large, multi-disciplinary teams and building leadership capability.

• Credibility with executive, board, regulator and partner audiences.

What will success look like for the candidate in this role?

Success will mean taking Wealth, Insurance and Partnerships to the next level. You’ll have set a clear ambition for the portfolio, strengthened our propositions and partnerships, and created stronger connectivity with other key products and propositions across BNZ. Ultimately, success will be reflected in a more connected customer experience, stronger customer and commercial outcomes, and a portfolio that makes a greater contribution to BNZ’s broader ambitions.

What is the team culture and environment like?

You’ll join a collaborative, enterprise-focused environment where senior leaders work together to deliver complex transformation and create better outcomes for our customers.

Nau Mai kitePēkeo Aotearoa | Come to the Bank of New Zealand

Closing Date: 06 November 2026

Ehara taku toa i te toa takitahi, engari he toa takitini” - Success is not the work of an individual, but the work of many.