Propositions Portfolio Lead

Bank of New Zealand; Auckland; On-site; NZD 190,000 - 250,000; Full time

Benefits offered by this job

Wellbeing

Flexible working

Generous leave

Job summary

Bank of New Zealand (BNZ) is seeking an experienced senior leader to join the Customer, Product & Services team as Propositions Portfolio Lead. You will own the end-to-end management of BNZ Wealth and Insurance propositions and shape a clear, insight-led roadmap aligned to cohort strategy.

Based in Auckland or Wellington, you’ll lead a high-performing team, partner with banking domains and external stakeholders, and ensure proposals are well designed, compliant and commercially sound across the

Qualifications

• 7+ years' experience in financial services, including significant wealth and/or insurance experience.
• Strong technical product knowledge in wealth and/or insurance (such as KiwiSaver, investments, life, health or general insurance).
• An understanding of how wealth and insurance products are distributed at scale, particularly within a banking environment, is advantageous.
• Strong stakeholder engagement and influencing skills, with the ability to build collaborative relationships with and across partnerships.
• Experience creating and managing business cases, including managing spend within budget.
• Extensive experience managing the overall customer experience, including root cause investigation, lead identification, proposition development and conduct management.
• Strong commercial acumen to identify key focus areas and support sound business decisions.
• Senior management experience, with a track record of developing individuals and teams to drive performance.

Responsibilities

• Lead the development and delivery of BNZ Wealth and Insurance propositions roadmap, ensuring customer outcomes and sustainable competitive advantage.
• Prioritise, sequence and deliver initiatives that align with BNZ's strategic goals.
• Partner with internal stakeholders and external partners to bring propositions to life.
• Lead internal and external communications across channels, ensuring messaging is aligned to strategy and delivered in market with excellence.
• Ensure governance and regulatory compliance across proposition content and processes.
• Secure development funding and manage your cost centre and team spend within plan.
• Provide clear direction so your team understands outcomes, milestones and blockers, enabling efficient delivery.
• Build a high performing team through coaching and development plans.

Job description

Worker Type:

Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Mō te Tūranga | About the Role:

We're looking for an experienced senior leader to join our Customer, Product & Services team as Propositions Portfolio Lead. This role can be based in Auckland or Wellington.

Reporting to the Head of Wealth & Insurance - Partnerships and Proposition, you'll lead the creation, enhancement and end-to-end management of BNZ Wealth and Insurance propositions. You'll own a clear, insight-led roadmap that balances short-term value with long-term strategic opportunities, aligned to BNZ's cohort strategy. You'll draw on your technical product experience in wealth and/or insurance to shape propositions that are well designed, compliant and commercially sound.

This is a key senior leadership role that will help shape the future of Wealth & Insurance at BNZ. You'll drive the direction for our propositions and play a leading role in how they are designed, developed and brought to life across the bank. Working closely with BNZ's banking domains, you'll embed Wealth & Insurance into our core banking propositions, ensuring they show up at the right time for customers and respond to their needs, while delivering strong commercial outcomes. You'll also lead a talented team, building a collaborative culture with clear ownership and a strong focus on execution.

What you'll do day-to-day:

• Lead the development and delivery of our wealth and insurance propositions roadmap, making sure each proposition delivers exceptional customer outcomes and a sustainable competitive advantage.

• Prioritise, sequence and deliver initiatives that drive BNZ's strategic goals

• Partner with internal stakeholders and external partners to bring propositions to life.

• Lead compelling internal and external communications across channels, ensuring messaging is clear, engaging, aligned to strategy and delivered in market with excellence.

• Ensure technical accuracy, governance and regulatory compliance across all proposition content and processes.

• Secure development funding for initiatives and manage your cost centre and team spend within plan.

• Provide clear direction so your team understands desired outcomes, success measures and key milestones, removing blockers and resolving ambiguity so they can deliver efficiently.

• Build a high performing team through coaching, goal setting and development plans, across both your direct team and matrixed ways of working.

About You:

You're an experienced financial services leader with deep wealth and/or insurance knowledge, strong commercial judgement and a talent for turning customer insight into a focused, achievable roadmap.

You'll also bring:

• 7+ years' experience in financial services, including significant wealth and/or insurance experience.

• Strong technical product knowledge in wealth and/or insurance (such as KiwiSaver, investments, life, health or general insurance), including how products are designed, priced, distributed and governed, and the regulatory requirements that shape them.

• An understanding of how wealth and insurance products are distributed at scale, particularly within a banking environment, is advantageous.

• Strong stakeholder engagement and influencing skills, with the ability to build collaborative relationships with and across partnerships.

• Experience creating and managing business cases, including managing spend within budget.

• Extensive experience managing the overall customer experience, including root cause investigation, lead identification, proposition development and conduct management.

• Strong commercial acumen to identify key focus areas and support sound business decisions.

• Senior management experience, with a track record of developing individuals and teams to drive performance.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

Ehara taku toa i te toa takitahi, Success is not the work of an individual, but the work of many.

Closing Date: 17 November 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.