General Manager

Giltrap Group; Auckland; Hybrid; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Leadership development

CARE Programme for Health and Wellbe​g

Birthday paid day off

Paid volunteering days

Company vehicle

Job summary

Giltrap Group's Archibald & Shorter North Shore represents Jaguar, Land Rover, Volvo and Polestar and seeks an experienced General Manager to lead the North Shore operations, team and customer experience. You will drive annual plans, commercial results, and a high-performing culture, partnering with retail leadership to deliver profitable growth while upholding safety and service standards.

This senior leadership role offers a competitive salary, commission structure, and a company vehicle, with

Qualifications

• Proven senior-level leadership experience.
• Strong commercial acumen with a track record of profitable results.
• Excellent communication and relationship-building with stakeholders.

Responsibilities

• Lead and motivate the North Shore team to deliver strong business performance.
• Develop and deliver the annual business plan with clear short and long-term goals.
• Build a high-performing culture where people are supported to succeed.
• Drive continuous improvement across performance, people, culture and customer experience.
• Oversee sales performance, profitability, stock management and key operations.
• Identify opportunities to strengthen customer retention, marketing and engagement.
• Lead change initiatives supporting ongoing business development.
• Champion health, safety, wellbeing and compliance across the dealership.

Skills

Senior leadership

Commercial acumen

Communication

Stakeholder management

People development

Job description

We’re looking for an experienced and commercially minded General Manager to lead Archibald & Shorter North Shore, representing Jaguar, Land Rover, Volvo and Polestar.

This is a senior leadership opportunity for someone who knows how to bring together great people, strong commercial performance and an exceptional experience for our customers. You’ll lead the overall performance of the North Shore business, working closely with our retail leadership team to turn business plans into action and deliver on our operational and profitability goals.

What you’ll be doing

This is a broad leadership role with the opportunity to make a real impact. You’ll:

• Lead and motivate the North Shore team to deliver strong business performance.
• Develop and deliver the annual business plan, setting clear short and long-term goals.
• Build a highly engaged, high-performing culture where people are supported to succeed.
• Drive continuous improvement across performance, people, culture and the customer experience.
• Oversee sales performance, profitability, stock management and key operational measures.
• Identify opportunities to strengthen customer retention, marketing and engagement.
• Lead change initiatives that support the ongoing development of the business.
• Champion health, safety, wellbeing and compliance across the dealership.

What we’re looking for

We’re looking for a leader who can see the bigger picture while staying connected to what’s happening day to day.

You’ll bring:

• Proven senior-level business and leadership experience.
• Strong commercial acumen, with a focus on delivering profitable results in the right way.
• The ability to lead by example and bring people with you.
• Excellent communication and relationship-building skills across employees, customers, suppliers and other key stakeholders.
• A genuine commitment to developing people and creating an environment where teams can perform at their best.
• Automotive experience would be highly relevant for the role, but we are open to applications from all industries.

What we offer

At Giltrap, our purpose is to “Deliver the world’s best automotive journeys and brands”.

This is an opportunity to lead a significant part of our business, shape its future direction and work alongside great people who care about delivering exceptional outcomes for our customers.

Along with acompetitive salary, generouscommission structure, andcompany vehicle, you will also have access to:

• Leadership development:We provide ongoing leadership development opportunities and support from senior leaderships to ensure you have the right tools to be able to lead your dealership team to success.
• Comprehensive CARE Programme for Health and Wellbeing:Our CARE Programme includes initiatives to support your physical, mental, and general wellbeing. Enjoy free access to mental health support, annual health checks, eye health checks, and more.
• A paid day off on your birthday:Celebrate your special day with a paid day off on your birthday.
• 2 paid days off to volunteer at a community organisation:Give back to the community with two paid days off to volunteer at an organisation of your choice.

Archibald & Shorter North Shore is a proud part of the Giltrap Group.

Giltrap Group is a family-owned New Zealand business, proudly celebrating 60 years with a strong commitment to our people and communities. We’re an equal opportunity employer and are proud to report a 2.4% gender pay gap against an industry benchmark of 6.1% .We welcome applications from all backgrounds, cultures and abilities and, through initiatives such as Women of Giltrap, are committed to creating opportunities for everyone to thrive. If we can make our recruitment process more accessible for you, please let us know.