Future Student Advisor - Hybrid & Study Benefits

Media Design School at Strayer; Auckland; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Study support

Hybrid work environment

Career development opportunities

Job summary

Media Design School at Strayer seeks a Future Student Advisor to guide prospective students from initial enquiry to enrolment. You will assess applications, provide personalised advice, and use delegated authority to admit within scope.

Collaborate with Student Recruitment, Marketing and Admissions to meet targets and grow admissions. You will maintain records in Salesforce, support campus events, and work with Program Managers to ensure a high-quality future student experience.

Qualifications

• Experience in admissions or student recruitment.
• Ability to assess applications against published entry criteria.
• Strong written and verbal communication skills.
• Experience using CRM or admissions systems; Salesforce is advantageous.

Responsibilities

• Provide exceptional customer service to prospective students and applicants at every stage of the admissions journey.
• Review applicants against entry criteria (NCEA, CIE, IB, NZQA) and protect admissions integrity.
• Offer enrolment to those who meet criteria or have approved entry; refer exceptions as needed.
• Engage with applicants to drive conversions and achieve targets within agreed timelines.
• Maintain accurate prospective student, lead and enrolment records in Salesforce and ensure data quality.

Skills

Strong communication

Organizational skills

Self-driven/autonomous

Target-driven mindset

Customer service experience

Education

Tertiary qualification

Tools

Salesforce

Microsoft Word

Microsoft Excel

Job description

Media Design School at Strayer seeks a Future Student Advisor to guide prospective students from initial enquiry to enrolment. You will assess applications, provide personalised advice, and use delegated authority to admit within scope.

Collaborate with Student Recruitment, Marketing and Admissions to meet targets and grow admissions. You will maintain records in Salesforce, support campus events, and work with Program Managers to ensure a high-quality future student experience.