Fund Administration Specialist – Client Services

Apex Group; Wellington; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Unique opportunity

Competitive pay

Training & development

Job summary

Apex Group in Wellington is seeking a Fund Administrator to join our Fund Administration team. You will oversee the delivery of administration services to clients, build strong relationships, and ensure exceptional client service.

Responsibilities include client reporting, handling queries, meeting deadlines, and contributing to continuous improvement while collaborating with the team to achieve common goals.

Qualifications

• Experience in customer service and administration.
• Strong client focus with the ability to manage expectations.
• Excellent numeracy, written and verbal communication skills.
• Strong organisation and planning skills.

Responsibilities

• Oversee the delivery of administration services to clients and resolve queries from clients and internal teams.
• Prepare regular client reports and provide input into client projects.
• Demonstrate high energy and a desire to deliver exceptional service to clients.
• Work under pressure to meet strict deadlines while maintaining attention to detail.
• Show initiative in decision-making and contribute towards continuous improvement.
• Collaborate effectively with team members to achieve common goals.

Skills

Customer service

Administration

Client focus & service

Numeracy & communication

Organisation & planning

Job description

Apex Group in Wellington is seeking a Fund Administrator to join our Fund Administration team. You will oversee the delivery of administration services to clients, build strong relationships, and ensure exceptional client service.

Responsibilities include client reporting, handling queries, meeting deadlines, and contributing to continuous improvement while collaborating with the team to achieve common goals.