Fund Administrator

Apex Group Ltd (UK Branch); Wellington; On-site; NZD 60,000 - 85,000; Full time

Job summary

Apex Group Ltd (UK Branch) in Wellington is seeking a Fund Administrator to oversee administration services for clients, build strong relationships, and ensure exceptional client service.

The role emphasizes accuracy, proactive communication, and delivering reports on time, with opportunities for development within a global financial services group.

Candidates should have customer service and administration experience, with strong numeracy and organisation.

Qualifications

• Previous experience in customer service and administration.
• Strong client focus with ability to manage expectations.
• Excellent numeracy and communication skills.
• Strong organisation and planning skills.

Responsibilities

• Oversee delivery of administration services and resolve client queries.
• Prepare regular client reports and contribute to client projects.
• Support high-quality service while meeting deadlines.
• Collaborate with team to achieve shared goals.
• Drive continuous improvement in processes.

Skills

Customer service

Administration

Client focus

Communication

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Fund Administrator

Location : Wellington

Description

We are seeking a talented individual to join our Fund Administration team at Apex. As a Fund Administrator, you will play a crucial role in overseeing the delivery of administration services to our clients, building strong relationships, and ensuring exceptional client service.

What you will be doing

• Oversee the delivery of administration services to clients and resolve queries from clients and internal teams.


• Prepare regular client reports and provide input into client projects.


• Demonstrate high energy and a desire to deliver exceptional service to clients.


• Work under pressure to meet strict deadlines while maintaining attention to detail.


• Show initiative in decision-making and contribute towards continuous improvement.


• Collaborate effectively with team members to achieve common goals.

Skills Required

• Previous experience in customer service and administration.


• Strong client focus with the ability to effectively manage client expectations.


• Excellent numeracy, written, and verbal communication skills.


• Strong organisation and planning skills.

What you will get in return

A genuinely unique opportunity to be part of an expanding large global business;

Competitive remuneration commensurate with skills and experience;

Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.