Full-Time Outwards Warehouse Assistant - Sun to Thurs (Forklift Driver)

Petdirect; Whau; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Staff discount

Monthly incentives

Growth opportunities

Snacks and team lunches

Supportive culture

Job summary

Petdirect is seeking an Outwards Warehouse Assistant with a Bendi forklift license to join our Avondale, Auckland team. You will focus on picking, packing and dispatching customer orders with speed and accuracy, ensuring on-time delivery for Kiwi pet parents.

This full-time role runs Sunday to Thursday, 8:00am–4:30pm, in a supportive, team-oriented environment with growth opportunities. A strong work ethic and willingness to work seven days are essential.

Qualifications

• RF scanning experience in a warehouse.
• Forklift license with Bendi experience.
• Proven pick, pack experience with accuracy.
• Physically fit and able to lift up to 25 kg.
• Reliable, punctual and flexible across seven days.

Responsibilities

• Operate Bendi Forklift to move orders onto the delivery truck.
• Accurately pick, pack, and prepare orders for dispatch.
• Use RF scanners for order accuracy and stock movement.
• Pack safely for courier or freight collection.
• Assist with replenishment and inventory counts.
• Collaborate with Outwards team to hit daily targets.
• Follow health and safety procedures.

Skills

RF scanning

Forklift license

Bendi forklift

Pick & pack

Attention to detail

Reliability

Punctuality

Team player

Physical fitness

Seven-day flexibility

Job description

Full-Time Outwards Warehouse Assistant - Sun to Thurs (Forklift Driver)

ROLE SUMMARY:

We are Petdirect, an online one-stop shop for all your pet needs. Our vision is to lead the pack in making it easier for Kiwi pet parents to provide the best life for their pets. We want to provide an amazing experience for pet parents and their pets as we live better lives through happy pets. Proudly NZ-owned and operated, we’re a passionate team of PetSters dedicated to helping pets and their people live happier lives. We were also recognised as one of New Zealand’s Best Places to Work for 2025 in the medium business category, something we’re incredibly proud of and committed to living up to every day.

Our business is growing, and so is our team - this means we need All Paws In! We are looking for a reliable, hard-working, and committed Warehouse Assistant with a counterbalance (Forklift) license, andpick/pack and RF scanning experience to join our Outwards team in Avondale, Auckland.

This role focuses on picking, packing, and dispatching customer orders with speed, accuracy, and care. You’ll help make sure our pet parents receive the right products on time, every time. This is a full-time permanent role, working 40 hours per week, on a Sunday to Thursday 8am-4.30pm roster.

KEY RESPONSIBILITIES:

At Petdirect, attitude is everything. We are a values-driven business, and we look for people who do the right thing, treat others with respect, and go the extra mile. The extra 1% makes the biggest difference.

• Forklift Operation: Drive our Bendi Forklift to transfer orders onto the delivery truck.Pick/Pack Operations: Accurately pick, pack, and prepare customer orders for dispatch.
• RF Scanning: Use RF scanners to ensure accuracy in order selection and stock movement.
• Dispatch & Shipping: Ensure orders are packed safely and efficiently, ready for courier or freight collection.
• Stock Handling: Assist with replenishment, inventory counts, and reporting discrepancies.
• Team Collaboration: Work closely with the Outwards team and wider warehouse PetSters to achieve daily targets.
• Health & Safety: Follow all company health and safety procedures to maintain a safe working environment.
• Flexibility: Support other warehouse functions when required.

SKILLS AND EXPERIENCE REQUIRED:

• Have RF scanning experience in a warehouse environment.
• Have their forklift license and have experience driving a Bendi.
• Have proven pick/pack experience with strong attention to detail and accuracy.
• Are reliable, punctual, and committed to their shifts.
• Are physically fit and able to lift up to 25kgs safely.
• Have a strong work ethic and practical common sense.
• Show initiative and are not afraid to roll up their sleeves.
• Work well in a fast-paced environment while maintaining accuracy.
• Communicate clearly and are team players who run with the pack.
• Are flexible and open to working in a seven-day business.
• Have a driver’s license and transportation to get to and from work easily.

OUR STANDARDS:

• Seek 1%ers: We embrace continuous learning and strive to improve every day, no matter how small the gain.
• Act with purpose: We are intentional in our decisions and actions, always keeping the customer at the centre.
• Be collaborative: We work as one team - respectfully, openly, and with a shared commitment to success.
• Take responsibility: We own our actions and outcomes, demonstrating accountability at every level.
• Get it right: We hold ourselves to high standards by prioritising quality and accuracy in everything we do.

BENEFITS:

• A generous staff discount to spoil your pets.
• Monthly recognition and performance incentives.
• Growth and training opportunities within our warehouse team.
• All-day snacks, shared morning teas, and team lunches.
• A supportive, fun, and people-focused work culture.

ABOUT PETDIRECT:

We are a team of pet enthusiasts dedicated to making life easier for pet parents. Our journey started as an online-only business, but we have now expanded into brick-and-mortar retail, with our first five stores now open and ambitious plans to grow our physical presence across New Zealand.

We pride ourselves on offering exceptional service, high-quality products, and expert advice to help Kiwi pet parents make the best choices for their furry family members. As we expand, our commitment remains the same: to be a trusted partner for pet lovers across the country.

Join us as we continue to build a market-leading e-commerce and retail experience for pet parents in New Zealand.

petdirect.co.nz