Full Time Dfs Retail Assistant | Queenstown Airport

Lagardere Travel Retail; Queenstown; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL’s Duty Free store at Queenstown Airport seeks a passionate Retail Assistant to join our fast-paced team. If you love delivering great service to international travellers and enjoy a morning shift, this could be your perfect fit!

You'll work 4:45am to 1:15pm, Tuesday to Saturday, providing product recommendations, processing transactions, keeping the store vibrant and well-stocked, and offering an outstanding customer experience in a dynamic airport environment.

Qualifications

• Passion for delivering excellent customer service.
• Confident communication with customers in a busy environment.
• Professional appearance and presentation.
• Previous experience in retail is desirable.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Stay ahead of trends through ongoing training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Confident communicator

Well-groomed

Retail experience

Flexible availability

Job description

Passion for retail and fast-paced environment? Join our Duty Free!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Our Duty-Free store needs your passion for retail!

We’re looking for a Full-Time Retail Assistant to join our team at Queenstown Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

This is a morning shift role 4:45am - 1:15pm from Tuesday to Saturday.

Working in a Duty free in our international departures store means that you will be selling a wide category of products including local wines, fragrances, confectionary, tobacco, sunglasses etc...

In this fast-paced environment, you will deal with international travellers, and to offer the best possible customer experience, you will have to be positive, enthusiastic and share our absolute love for travel retail.

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Previous experience in retail highly desirable
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top‑up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end‑of‑year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.