Fulfillment Operations Leader

Silver Fern Farms Ltd; Christchurch; On-site; NZD 100,000 - 160,000; Full time

Job summary

Silver Fern Farms Ltd is seeking an experienced Logistics Manager in Christchurch to lead a key fulfillment portfolio and shape the future of logistics across the business. The role combines operational excellence with continuous improvement, stakeholder leadership, and capability development within the Order Fulfilment Lead Team.

You will drive fulfillment performance, lead a high-performing team, and collaborate with internal functions and external providers to deliver on-time, cost-efficient

Qualifications

• Proven leadership experience in logistics or supply chain.
• Strong stakeholder management and ability to influence across functions.
• Experience leading operational improvement and change initiatives.
• Strong analytical capability with data-driven decision making.
• Advanced Excel skills and experience with Power BI.
• Experience with logistics systems such as CargoWise and M2X.

Responsibilities

• Lead fulfillment operations across your portfolio to achieve service, cost, inventory, and customer targets.
• Build strong partnerships across Operations, Planning, Commercial, Customer Services, and external logistics providers to align priorities and deliver customer outcomes.
• Lead and develop a high-performing team, fostering accountability, collaboration, and continuous improvement.
• Drive process improvement initiatives that enhance efficiency, visibility, and service performance across the supply chain.
• Support and embed change initiatives, new ways of working, and future logistics capability.
• Use data and insights to identify opportunities, solve problems, and improve operational performance.
• Manage key logistics partners and service providers to ensure performance, compliance, and value delivery.

Skills

Leadership

Stakeholder management

Analytical thinking

Advanced Excel

Power BI

CargoWise

M2X

Tools

Power BI

CargoWise

M2X

Job description

Silver Fern Farms Ltd is seeking an experienced Logistics Manager in Christchurch to lead a key fulfillment portfolio and shape the future of logistics across the business. The role combines operational excellence with continuous improvement, stakeholder leadership, and capability development within the Order Fulfilment Lead Team.

You will drive fulfillment performance, lead a high-performing team, and collaborate with internal functions and external providers to deliver on-time, cost-efficient