Frontline Library Assistant - Community Impact (PT)

Dunedin City Council; Dunedin; On-site; NZD 58,000 - 61,000; Part time

Benefits offered by this job

Fixed term to 31 March 2027

Great team environment

Salary pro rata

Job summary

Dunedin City Council – Dunedin, South Island, is seeking a Library Assistant for the City Library to join the Customer Experience team on a fixed-term, part-time basis. The role covers reader's advisory, issuing/returning items, shelving, admin tasks, helping customers with technology and member registrations.

Police Vetting will be required due to work with children. Hours: 19.5 hours/week (Tue–Thu 8:30am–12:30pm; Fri 4:45pm–8:15pm; Sat 12:00pm–4:00pm).

Qualifications

• Excellent communicator, reliable, positive and customer focused.
• Previous customer service and administration experience.
• Proven experience using different technology and systems and able to learn new processes quickly.
• Resilient, able to work independently and in a team, with problem-solving abilities.

Responsibilities

• Front-line customer service and reader's advisory.
• Issuing and returning library materials, shelving, admin tasks.
• Assist customers in using technology and registering new members.
• Cash receipting and general customer support across library services.

Skills

Communication

Customer service

Admin experience

Tech literacy

Teamwork

Job description

Dunedin City Council – Dunedin, South Island, is seeking a Library Assistant for the City Library to join the Customer Experience team on a fixed-term, part-time basis. The role covers reader's advisory, issuing/returning items, shelving, admin tasks, helping customers with technology and member registrations.

Police Vetting will be required due to work with children. Hours: 19.5 hours/week (Tue–Thu 8:30am–12:30pm; Fri 4:45pm–8:15pm; Sat 12:00pm–4:00pm).