Casual Library Frontline Assistant – Multi-Branch

Waimakariri; Rangiora; On-site; NZD 30,000 - 39,000; Part time

Job summary

Waimakariri Libraries is seeking a casual Library Customer Service Assistant to support our libraries in Kaiapoi, Rangiora and Oxford. The role is multiskilled and suited to someone who thrives in a busy, community-focused environment.

You will provide front-line service, assist customers with technology, eBooks, and online learning, and help deliver engaging programmes and events for all ages. A friendly, adaptable team player with good stamina is ideal.

Qualifications

• Demonstrated ability to provide friendly, helpful service in a busy front-line role.
• Comfort with using digital tools and platforms to assist customers.
• Willingness to learn new processes and technologies.
• Ability to work well in a team and support a diverse community.

Responsibilities

• Deliver dynamic front-line library services across Kaiapoi, Rangiora and Oxford.
• Assist customers with eBook access and online courses.
• Help customers find and choose books and resources.
• Support library events and programmes for all ages.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech savvy

Job description

Waimakariri Libraries is seeking a casual Library Customer Service Assistant to support our libraries in Kaiapoi, Rangiora and Oxford. The role is multiskilled and suited to someone who thrives in a busy, community-focused environment.

You will provide front-line service, assist customers with technology, eBooks, and online learning, and help deliver engaging programmes and events for all ages. A friendly, adaptable team player with good stamina is ideal.